MA. CITAJANE PIGAO
San Juan Taytay
Summary
Hardworking and detail-oriented applicant seeking an opportunity under the Technical Intern Training Program (TITP) in Japan as a Ready-Made Meal Production Worker. Bringing strong attention to detail, ability to follow strict procedures, and willingness to learn food processing, safety standards, and Japanese language.
Overview
5
5
years of professional experience
Work History
Email Support Representative
HGS - Hinduja Global Solutions
02.2023 - 03.2026
- Managed 130+ daily customer inquiries with high accuracy and efficiency
- Handled concerns related to order issues, refund requests, and restaurant service
- Followed strict company policies and procedures in resolving cases
- Maintained detailed documentation and ensured quality output
- Coordinated with internal teams for faster issue resolution
Technical Support Representative
Sterling Global Call Center Inc.
10.2020 - 02.2023
- Provided troubleshooting support and step-by-step guidance
- Followed structured processes and ensured accurate resolutions
- Maintained performance in a fast-paced, high-pressure environment
Education
Diploma - Information System and Office Administration
Teksquad Institute of Information Technology
Antipolo City04-2016
High School -
Alegria National High School
Alegria Nothern Samar03-2014
High School - undefined
San Roque National High School
Antipolo City03-2013
Skills
- Strong attention to detail and quality control
- Ability to follow strict procedures and food safety standards
- Fast learner and adaptable in production environment
- Time management and efficiency
- Teamwork and coordination
- Basic knowledge of hygiene and cleanliness practices
- Willing to undergo Japanese language training
Personal Information
Age : 28
Birthday : January 07,1998
Status : Single
Citizenship : Filipino
Height : 147 CM
Weight : 54kls
Religion : Roman Catholic
ADDITIONAL INFORMATION
- Willing to work in Japan under TITP program
- Willing to learn food processing and production work
- Willing to study Japanese language
- Physically fit and can work in cold and fast-paced environment
- Can follow strict hygiene and safety standards
Timeline
Email Support Representative
HGS - Hinduja Global Solutions
02.2023 - 03.2026
Technical Support Representative
Sterling Global Call Center Inc.
10.2020 - 02.2023
High School - undefined
San Roque National High School
Diploma - Information System and Office Administration
Teksquad Institute of Information Technology
High School -
Alegria National High School