MA. CINDY BRUCES
Cebu City,Philippines
Summary
Detail-oriented professional providing comprehensive administrative support in reception, secretarial, and customer-facing roles. Manages calls, enquiries, and document handling with accuracy and discretion. Facilitates effective communication with teams and visitors, enhancing operational efficiency and fostering positive interactions.
Overview
17
17
years of professional experience
Work History
DIVESHOP SECRETARY
Fishbuddies Dive Shop
Malapascua
06.2017 - Current
- Managed incoming calls and enquiries, providing professional assistance and routing to appropriate departments for resolution.
- Organised and maintained filing systems, both electronic and paper-based, to uphold data confidentiality and ease of access.
- Organised and maintained filing systems, ensuring documentation of business operations was accessible and secure.
- Utilised Microsoft Word and Google Docs for efficient completion of document preparation tasks.
RECEPTIONIST
Exotic Island Dive Resort
Malapascua
01.2016 - 09.2016
MARKETING ASSISTANT
Prince Hypermart Daanbantayan
04.2014 - 01.2016
SECRETARY
Yuong Fa Construction
01.2014 - 04.2014
RECEPTIONIST
Cocobana Beach Resort
Malapascua
04.2013 - 06.2013
BARTENDER / WAITRESS
Cocobana Beach Resort
Malapascua
11.2012 - 03.2013
Encoder
Receiving Section Postal Office
Tacloban
03.2011 - 04.2012
Student Assistant
College of Technology, EVSU Tacloban
03.2010 - 01.2012
- Handled student reports and queries to support academic progress
- Provided accurate information for college inquiries, enhancing student experience
- Assisted with computer troubleshooting, diagnosing issues and delivering timely solutions
- Organized student files
- Communicate with the members of the institution
- Office of the Computer Laboratory
Education
Bachelor of Science - Information Technology
Eastern Visayas State University Tacloban
Tacloban City01-2012
Saint Martin de Porres Academy
Daanbantayan, Cebu01-2005
Agujo Elementary School
Daanbantayan, Cebu01-2001
Skills
- Advanced MS Office proficiency
- Microsoft Word
- Google Docs
- Office administration
- Market analysis skills
- Confidentiality management
- Front desk management
- Guest relations
- Customer service
- Market analysis skills
- Can work under pressure
- Has good interpersonal skills
- Front desk management
- Report preparation
References:
- Jimmy, Tan, President & CEO, Yuong Fa Const.
- Gilbert, Arrabis, Municipal Mayor, Hon.
- Flor, Calderon, F.O & Reservations, Ms.
PERSONAL DATA:
- Place of Birth: Poblacion, Daanbantayan, Cebu
- Height: 5'2
- Weight: 42 kg.
Timeline
DIVESHOP SECRETARY
Fishbuddies Dive Shop
06.2017 - Current
RECEPTIONIST
Exotic Island Dive Resort
01.2016 - 09.2016
MARKETING ASSISTANT
Prince Hypermart Daanbantayan
04.2014 - 01.2016
SECRETARY
Yuong Fa Construction
01.2014 - 04.2014
RECEPTIONIST
Cocobana Beach Resort
04.2013 - 06.2013
BARTENDER / WAITRESS
Cocobana Beach Resort
11.2012 - 03.2013
Encoder
Receiving Section Postal Office
03.2011 - 04.2012
Student Assistant
College of Technology, EVSU Tacloban
03.2010 - 01.2012
Bachelor of Science - Information Technology
Eastern Visayas State University Tacloban
Saint Martin de Porres Academy
Agujo Elementary School