Summary
Overview
Work History
Education
Skills
Timeline
Generic
Celestina Patrocenio

Celestina Patrocenio

College Level
Mag-aso Dauin Negros Oriental

Summary

Dedicated Dive Shop Secretary/Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

13
13
years of professional experience
7
7
years of post-secondary education

Work History

Diveshop Secretary

Liquid Dive Dumaguete Inc.
Bulak,Dauin Negros Oriental
02.2023 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Sanctuary fees,Computer,Compasses,Torch
  • Nitrox Analyzer and log
  • DSD Manual and Stock
  • Day trip preparations
  • Rental Boat when required
  • Padi Code Ordering
  • Padi code Assigning And Processing

Front Desk Receptionist

Liquid Dive Dumaguete Inc.
Bulak,Dauin Negros Oriental
07.2022 - 01.2023
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled assignments independently with good judgement and critical thinking skills.

Golf Simulator Operator

Bamboo Bob,Bar & Restaurant
San Miguel, Bacung Negros Oriental 6216
11.2021 - 07.2022
  • Set up machines to start production cycles and controlled machine settings.
  • Kept accurate records of defective units or products.
  • Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.

Front Desk Receptionist

Liquid Dive Dumaguete Inc
Bulak,Dauin Negros Oriental 6217
01.2018 - 03.2020
  • Check In and Check out
  • Handling general inquiries
  • Billings
  • Daily update for house keeping
  • transfers,tours,tricycle
  • guest laundry
  • motorcycle rental when applicable
  • Reporting maintenance issue
  • Walk in / Day use guest
  • Tidying

OFW (helper)

Lui Shuk Ching
New terretorries
06.2011 - 11.2017
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Followed Employer instructions to complete tasks on time.
  • Child minding,toturing
  • Cleaning,preparing meals,groceries etc.

Education

Master of Science - Computer Science And Programming

ACLC (AMA)
Hongkong
08.2014 - 12.2017

High School Diploma -

Antonio B. Alejado Memorial High School
Mag-aso Dauin Negros Oriental
06.2001 - 03.2005

Skills

Supply ordering

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Timeline

Diveshop Secretary

Liquid Dive Dumaguete Inc.
02.2023 - Current

Front Desk Receptionist

Liquid Dive Dumaguete Inc.
07.2022 - 01.2023

Golf Simulator Operator

Bamboo Bob,Bar & Restaurant
11.2021 - 07.2022

Front Desk Receptionist

Liquid Dive Dumaguete Inc
01.2018 - 03.2020

Master of Science - Computer Science And Programming

ACLC (AMA)
08.2014 - 12.2017

OFW (helper)

Lui Shuk Ching
06.2011 - 11.2017

High School Diploma -

Antonio B. Alejado Memorial High School
06.2001 - 03.2005

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Celestina PatrocenioCollege Level