Lyca Jean Caballero
San Andres, Province Of Quezon
Summary
Driven professional with a diverse background, including a pivotal role at DOLE, where I enhanced community service delivery and streamlined processes. Excelled in roles requiring excellent communication and Microsoft Office proficiency, achieving higher customer retention rates at Leona's Store through efficient cash handling. Demonstrates exceptional teamwork and time management skills, committed to delivering outstanding results.
Overview
6
6
years of professional experience
Work History
Collection Clerk
Barangay Talisay Multi-purpose Hall
01.2023 - 12.2023
- Responsible for ensuring timely collection of payments from customers, resolving payment discrepancies, and maintaining accurate records of all transactions.
Radio Base Operator
Barangay Talisay Multi-purpose Hall
02.2022 - 12.2022
- Responsible for receiving, transmitting and regulating radio messages between duty officers, providing dispatch services of the incident, and documenting pertinent radio/phone traffic for the incident.
Government Intern
DOLE
01.2021 - 03.2021
- Assist the DOLE and its partner agencies in duties that are not highly technical, such as profiling of child laborers, PWDs, and senior citizens in concerned barangays.
- Organized preparation and production of both internal and public-facing documents and correspondence.
- Gathered and coordinated materials necessary for transactions.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Grocery Store Cashier
Leona's Store
06.2018 - 12.2018
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
Education
Undergraduate -
Quezonian Educational College Inc.
Atimonan, Quezon, Philippines04.2015
High School Diploma -
Camflora National High School (Annex)
Brgy. Talisay, San Andres, Quezon04.2012
Talisay Elementary School
Brgy. Talisay, San Andres, Quezon04.2008
Skills
- Goal-Oriented
- Microsoft Office
- Teamwork and Collaboration
- Time Management
- Excellent Communication
Timeline
Collection Clerk
Barangay Talisay Multi-purpose Hall
01.2023 - 12.2023
Radio Base Operator
Barangay Talisay Multi-purpose Hall
02.2022 - 12.2022
Government Intern
DOLE
01.2021 - 03.2021
Grocery Store Cashier
Leona's Store
06.2018 - 12.2018
Undergraduate -
Quezonian Educational College Inc.
High School Diploma -
Camflora National High School (Annex)
Talisay Elementary School
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