Lovely Lyn Mapacpac
Calatagan, Batangas
Summary
Admin Supervisor experienced in enhancing office management and customer service. Streamlined scheduling and improved workflow efficiency while fostering a collaborative team environment. Demonstrated strong work ethic and adaptability, delivering exceptional support and guidance.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Admin Supervisor
RBS Concrete Inc
Tuy,Batangas
02.2024 - Current
- Supervised daily administrative operations to ensure smooth workflow.
- Coordinated scheduling and appointments for management and staff to optimize time management and operational flow.
- Managed office supplies inventory and placed orders.
- Communicated effectively with clients to address inquiries and concerns.
- Monitored inventory levels of office supplies to ensure adequate stock was available at all times.
- Guided staff in customer service, data entry, filing systems, office equipment maintenance, and safety protocols to enhance overall team efficiency.
- Resolved customer complaints or answered customers' questions.
- Guided employees in handling difficult or complex problems.
- Consulted with managers to address employee performance issues, office equipment malfunctions, and work schedule adjustments.
Education
Bachelor of Science - Hotel And Restaurant Mangement
Batangas State University
Nasugbu,Batangas 06.2011 - 10.2013
Skills
- Office management
- Scheduling coordination
- Customer service
- Food service management
- Housekeeping services
- Baking
Certification
- Earned promotion to Administrative Supervisor after demonstrating excellence in office operations and team coordination.
- Food and beverages services NCII
- Housekeeping services NCII
- Agro entrepreneurship NCII
Timeline
Admin Supervisor
RBS Concrete Inc
02.2024 - Current
Bachelor of Science - Hotel And Restaurant Mangement
Batangas State University
06.2011 - 10.2013