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LIRA NEGRETE
HEAD SUPERVISOR
Trece Martires City, Province Of Cavite
Summary
Dynamic Admin Supervisor with extensive experience at Al Mercado Market, excelling in payroll management and employee training. Proven ability to enhance operational efficiency and boost sales through strategic merchandising. Strong communication and decision-making skills, adept at fostering a collaborative team environment while maintaining high standards of customer service.
Overview
8
8
years of professional experience
Work History
Admin Supervisor
AL MERCADO MARKET
08.2025 - Current
- Trained new employees on store policies, cashiering,do the payroll,checking the attendance and schedule of my co-employees.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Giving ideas to the Encoder on how to do the task/encoding with accurate price result.
- Completed bi-weekly payroll for 18 employees
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Updating promo items price tags and pricing.
- Managing the promo advertisement and do the lay out for leaflets and brochure.
Front Store Supervisor
Al Mercado Market
07.2024 - 08.2025
- Trained new employees on how to do cashiering procedures, and sales techniques.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prevented loss due to theft or damage by implementing robust security measures and closely monitoring store activities.
- Ensured compliance with cashiers End Of Sales, safety regulations, company policies throughout the front-end operations of the store.
- Supervised staff scheduling, ensuring adequate coverage during peak hours and efficient use of labor resources.
- Boosted sales performance by implementing strategic merchandising plans and promotional displays.
- Maintained a clean and organized store environment, ensuring optimal product presentation and easy navigation for customers.
- Resolved customer complaints professionally, taking appropriate action to address their concerns while adhering to company guidelines.
- Managed cash handling procedures accurately, reconciling daily transactions and maintaining financial records in compliance with company policies.
- Enhanced customer satisfaction by efficiently managing front store operations and addressing concerns promptly.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Assisted customers with product inquiries, offering expert advice, recommendations, or alternatives when needed.
Head Cashier
Al Mercado Market
12.2022 - 07.2023
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
- Assisted customers by answering questions and fulfilling requests.
- Led cashiers and associates in providing thoughtful customer service.
- Helped customers complete purchases, locate items, and join reward programs.
Packing Staff
PUREVEB INTERNATIONAL CORP
09.2019 - 09.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety. Ensuring
- Liaised with management and other departments to maintain smooth operations.
- Ensuring the conveyor is cleaned before using it for the next production of beverages.
- Helping co-employees to discard excess production of beverages.
Production Dept. Checker
MALINTA CORRUGATED BOXES MFG. CORP.
07.2018 - 02.2019
- Was hired by the Agency as Production Helper but assigned as Production Checker after 2 days of deployment.
- As a Checker of Finished Goods, my main task and responsibility is find the Job Order and encoding it. Conducting physical count of the FG in the pallet before transferring it to the FG Dept.
- Do the clerical work like listing all the FG that transferred to FG Dept. and ensuring that the Job Order was placed to the pallet
- Validating documentation of all reject goods and maintain FIFO procedures.
Production Helper
Century Pacific Food Corp. (Jomark)
11.2017 - 02.2018
- Packing flakes of tuna inside the can.
- Inspecting production date in the label
- Sorting good items and damage cans
Education
No Degree - Housekeeping
PLT COLLEGE (TESDA ACCREDITED TRAINING CENTER)
Guinobatan, Province Of Albay, Philippines 04.2001 -
No Degree - Computer Fundamentals/Multi Media
OWWA TRAINING CENTER
Washington Drive Albay 04.2001 -
No Degree - Computer Literacy Program
Guinobatan East Central School
Guinobatan, Province Of Albay, Philippines 04.2001 -
Bachelor of Science - Computer Education(Secretarial Administration)
Divine Word College of Legaspi
Rizal St. Albay 04.2001 -
High School Diploma -
Masbate National Comprehensive High School
Masbate City 04.2001 -
Amancio Aguilar Elemenatary School
Danao St. Masbate City04-1989
Skills
Office management
Document management
Meeting coordination
Records management
Presentation design
Payroll and budgeting
Scheduling
Data entry
Verbal and written communication
MS office suite
Employee supervision
Decision-making
Staff management
Software
Timeline
Admin Supervisor
AL MERCADO MARKET
08.2025 - Current
Front Store Supervisor
Al Mercado Market
07.2024 - 08.2025
Head Cashier
Al Mercado Market
12.2022 - 07.2023
Packing Staff
PUREVEB INTERNATIONAL CORP
09.2019 - 09.2020
Production Dept. Checker
MALINTA CORRUGATED BOXES MFG. CORP.
07.2018 - 02.2019
Production Helper
Century Pacific Food Corp. (Jomark)
11.2017 - 02.2018
No Degree - Housekeeping
PLT COLLEGE (TESDA ACCREDITED TRAINING CENTER)
04.2001 -
No Degree - Computer Fundamentals/Multi Media
OWWA TRAINING CENTER
04.2001 -
No Degree - Computer Literacy Program
Guinobatan East Central School
04.2001 -
Bachelor of Science - Computer Education(Secretarial Administration)
Divine Word College of Legaspi
04.2001 -
High School Diploma -
Masbate National Comprehensive High School
04.2001 -
Amancio Aguilar Elemenatary School