Hi, I’m
Leslie Ann Parocha
REGISTERED NURSE
Taguig City
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
years of professional experience
9
years of post-secondary education
1
Certification
Work History
South Superhighway Medical Center (SSMC)
Reliever Nurse(Hotel, Company, Port, APE(conduct))
10.2023 - Current
Job overview
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Optum Global Solutions
Provider Relations Advocate
02.2018 - 11.2024
Job overview
- Developed rapport with Provider through active listening skills, leading to higher retention rates and positive feedback from RMD's.
Healthway (MDC Project (Construction) )
Project Based Nurse (Reliever)
06.2024 - 10.2024
Job overview
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Home Health Care (CWT Philippines Account)
Company Nurse
10.2023 - 06.2024
Job overview
- Implemented care plans for patient treatment after assessing physician medical regimens.
Flexicare (Del Monte Philippines, Inc. Account)
Company Nurse
04.2023 - 10.2023
Job overview
- Served as a liaison between management and employees on matters related to occupational health concerns, advocating for improved overall wellbeing.
Flexicare(University of Asia and the Pacific UA&P)
School Nurse
08.2022 - 04.2023
Job overview
- Contributed to a positive school culture by serving as an advocate for student health and wellness, empowering them to make informed decisions about their wellbeing.
Teleperformance
Technical Support Specialist
01.2013 - 01.2016
Job overview
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
- Achieved high first-call resolution rates through diligent troubleshooting efforts and comprehensive product understanding.
M & H Corporation (Henlin)
Cashier | Service Crew | Cleaner | Inventory
01.2002 - 01.2005
Job overview
- Process sales and assist customers promptly
- Train new Crew Members
- Perform cleaning and maintenance tasks
- Manage inventory and order supplies as required
Education
Saint Michael's College of Laguna
Bachelor of Science from Nursng
01.2009 - 01.2012
AMA Computer College Makati
Bachelor of Science from Computer Science
01.2000 - 01.2004
Flexicare
Basic Occupational Safety and Health (BOSH) Training from Training for Nurses
01.2022 - 01.2023
Flexicare
School Nurse from University of Asia and the Pacific (UA&P)
01.2022 - 01.2023
Skills
Health Promotion
undefinedContact
09777442324, 0284789093, leslie.labuga@yahoo.com, leslie.labuga@gmail.com
Certification
Basic Occupational Safety and Health Training
Timeline
Project Based Nurse (Reliever)
Healthway (MDC Project (Construction) )
06.2024 - 10.2024
Reliever Nurse(Hotel, Company, Port, APE(conduct))
South Superhighway Medical Center (SSMC)
10.2023 - Current
Company Nurse
Home Health Care (CWT Philippines Account)
10.2023 - 06.2024
Company Nurse
Flexicare (Del Monte Philippines, Inc. Account)
04.2023 - 10.2023
School Nurse
Flexicare(University of Asia and the Pacific UA&P)
08.2022 - 04.2023
Flexicare
Basic Occupational Safety and Health (BOSH) Training from Training for Nurses
01.2022 - 01.2023
Flexicare
School Nurse from University of Asia and the Pacific (UA&P)
01.2022 - 01.2023
Provider Relations Advocate
Optum Global Solutions
02.2018 - 11.2024
Technical Support Specialist
Teleperformance
01.2013 - 01.2016
Saint Michael's College of Laguna
Bachelor of Science from Nursng
01.2009 - 01.2012
Cashier | Service Crew | Cleaner | Inventory
M & H Corporation (Henlin)
01.2002 - 01.2005
AMA Computer College Makati
Bachelor of Science from Computer Science
01.2000 - 01.2004
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