Hi, I’m
Leslie Ann Parocha
REGISTERED NURSE
Taguig City
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
years of professional experience
9
years of post-secondary education
1
Certification
Work History
South Superhighway Medical Center (SSMC)
Reliever Nurse(Hotel, Company, Port, APE(conduct))
10.2023 - Current
Job overview
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Optum Global Solutions
Provider Relations Advocate
02.2018 - 11.2024
Job overview
- Developed rapport with Provider through active listening skills, leading to higher retention rates and positive feedback from RMD's.
Healthway (MDC Project (Construction) )
Project Based Nurse (Reliever)
06.2024 - 10.2024
Job overview
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Home Health Care (CWT Philippines Account)
Company Nurse
10.2023 - 06.2024
Job overview
- Implemented care plans for patient treatment after assessing physician medical regimens.
Flexicare (Del Monte Philippines, Inc. Account)
Company Nurse
04.2023 - 10.2023
Job overview
- Served as a liaison between management and employees on matters related to occupational health concerns, advocating for improved overall wellbeing.
Flexicare(University of Asia and the Pacific UA&P)
School Nurse
08.2022 - 04.2023
Job overview
- Contributed to a positive school culture by serving as an advocate for student health and wellness, empowering them to make informed decisions about their wellbeing.
Teleperformance
Technical Support Specialist
01.2013 - 01.2016
Job overview
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
- Achieved high first-call resolution rates through diligent troubleshooting efforts and comprehensive product understanding.
M & H Corporation (Henlin)
Cashier | Service Crew | Cleaner | Inventory
01.2002 - 01.2005
Job overview
- Process sales and assist customers promptly
- Train new Crew Members
- Perform cleaning and maintenance tasks
- Manage inventory and order supplies as required
Education
Saint Michael's College of Laguna
Bachelor of Science from Nursng
01.2009 - 01.2012
AMA Computer College Makati
Bachelor of Science from Computer Science
01.2000 - 01.2004
Flexicare
Basic Occupational Safety and Health (BOSH) Training from Training for Nurses
01.2022 - 01.2023
Flexicare
School Nurse from University of Asia and the Pacific (UA&P)
01.2022 - 01.2023
Skills
Health Promotion
Clinical Documentation
Compassionate Care
Patient Care and Education
Student training
Workflow and Patient Management
Nursing Plan Development
Policy and procedure compliance
Patient rights advocacy
HIPAA protocol adherence
Patient Assessment and Care
Collecting vitals
Compassion and Empathy
Patient consultation
Maintaining privacy
Data Collection
Medical Records Management
Contact
09777442324, 0284789093, leslie.labuga@yahoo.com, leslie.labuga@gmail.com
Certification
Basic Occupational Safety and Health Training
Timeline
Project Based Nurse (Reliever)
Healthway (MDC Project (Construction) )
06.2024 - 10.2024
Reliever Nurse(Hotel, Company, Port, APE(conduct))
South Superhighway Medical Center (SSMC)
10.2023 - Current
Company Nurse
Home Health Care (CWT Philippines Account)
10.2023 - 06.2024
Company Nurse
Flexicare (Del Monte Philippines, Inc. Account)
04.2023 - 10.2023
School Nurse
Flexicare(University of Asia and the Pacific UA&P)
08.2022 - 04.2023
Flexicare
Basic Occupational Safety and Health (BOSH) Training from Training for Nurses
01.2022 - 01.2023
Flexicare
School Nurse from University of Asia and the Pacific (UA&P)
01.2022 - 01.2023
Provider Relations Advocate
Optum Global Solutions
02.2018 - 11.2024
Technical Support Specialist
Teleperformance
01.2013 - 01.2016
Saint Michael's College of Laguna
Bachelor of Science from Nursng
01.2009 - 01.2012
Cashier | Service Crew | Cleaner | Inventory
M & H Corporation (Henlin)
01.2002 - 01.2005
AMA Computer College Makati
Bachelor of Science from Computer Science
01.2000 - 01.2004