LEO NILO II PRECONCILLO
Dasmarinas Cavite
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take added responsibilities meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
27
27
years of professional experience
Work History
Chat Support Specialist
Freelancer
Dasmarinas Cavite
10.2022 - Current
- Asked open-ended questions to determine which products or services would be best fit for customer's needs
- Assisted customers with technical issues on a wide range of products and services via live chat.
- Provided timely, accurate and professional customer service to all clients.
- Handled escalated customer complaints in an appropriate manner.
- Responded to customer inquiries regarding product features, usage, warranty information.
- Maintained records of customer interactions and transactions accurately in the database system.
- Followed up with customers after providing assistance to ensure satisfaction levels were met.
Supervisor
Receivers and Liquidators, Inc
Ortigas Center, Pasig City
09.2014 - 01.2021
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided ongoing training to address staff needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Handles customer complaints, resolved issues, and adjusted policies to meet changing needs
- Achieved results by working with staff to meet established targets
- Enforced rules and regulations outlines in the company manual to set forth expectations comprehensively and consistently
Supervisor /Senior Legal Assistant
ML Sobredilla Law Office
Rosario, Pasig City
01.2008 - 05.2014
- Reviewed legal documents for accuracy and completeness.
- Prepared legal documents, such as briefs, pleadings, appeals, contracts, and real estate closing statements.
- Drafted correspondence and other legal documents from verbal or written instructions.
- Maintained compliance with company policies, objectives, and communication goals
- Achieved results by working with staff to meet established targets
- Enforced rules and regulations outlined in the company manual to set forth expectations comprehensively and consistently.
- Mentored newly hired employees on operating equipment and safety and developed a training manual to use for reference.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Generated reports detailing findings and recommendations
Branch Manager
SIKAP Philippines Foundation
Bacoor, Cavite
08.2005 - 12.2007
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Submitted loan applications to underwriter for verification and recommendation.
- Examined customer loan applications for loan approvals and denials.
Trainor /Field Marketing Officer
Consumer Incentives Inc (Cii)
Cavite Base
10.2002 - 08.2005
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
- Identified low-cost opportunities to increase visibility and drive traffic.
- Oversaw and guide brand marketing programs to optimize user product experience.
- Developed and recommended product positioning, packaging and pricing strategy to produce highest possible long-term market share.
- Redesigned user experience, site functionality and online merchandising to increase sales.
- Stayed current on changes in federal and state laws and communicated changes to team members to mitigate risks.
- Developed aggressive marketing objectives for sales, ROI and brand loyalty.
- Led development and implementation of company-level marketing plans to achieve revenue and brand exposure goals.
General Farm Worker
Brillante - Preconcillo Farm
Camaligan, Camarines Sur
06.1996 - 09.2001
- Repaired farm equipment, completing both emergency, and preventive maintenance quickly and accurately.
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Recorded and reported crop yields, expenses and other farm-related data for management decision-making.
- Performed regular maintenance to keep farm equipment in safe working order.
- Promoted animal safety and health by providing proper nutrition, housing and medical care.
- Inspected crops for signs of pests and disease to implement necessary control measures.
- Cleared land and prepared soil for planting by tilling, grading and adding organic matter.
- Prepared land for planting crops to sow seeds for successful harvests.
Education
Bachelor of Science - Marine Transportation
Mariners' Polytechnic Colleges Foundation
Canaman, Camarines Sur06.1996
Bachelor of Science - Civil Engineering
University of Nueva Caceres
Naga City06.1994
Skills
- Attention to details
- Computer literate
- Communication
- Management Skills
- Problem solving
- Time Management skills
- Flexibility and Adaptability
- Willingness to learn new things
- Flexibility and Adaptability
- Willingness to learn new things
Accomplishments
- Most Promising Employee of the Year / Sikap Philippines Foundation / December 2005
- Model Employee of the Year / Sikap Philippines Foundation / December 2006
- Loyalty Service Award (5 years) / Receivers and Liquidators INc / October 2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Chat Support Specialist
Freelancer
10.2022 - Current
Supervisor
Receivers and Liquidators, Inc
09.2014 - 01.2021
Supervisor /Senior Legal Assistant
ML Sobredilla Law Office
01.2008 - 05.2014
Branch Manager
SIKAP Philippines Foundation
08.2005 - 12.2007
Trainor /Field Marketing Officer
Consumer Incentives Inc (Cii)
10.2002 - 08.2005
General Farm Worker
Brillante - Preconcillo Farm
06.1996 - 09.2001
Bachelor of Science - Marine Transportation
Mariners' Polytechnic Colleges Foundation
Bachelor of Science - Civil Engineering
University of Nueva Caceres
Similar Profiles
Saikiran GurramSaikiran Gurram
Sports Masseur & Massage Therapist at FreelancerSports Masseur & Massage Therapist at Freelancer
MARIA IZABEL BARROSO MAIAMARIA IZABEL BARROSO MAIA
Pharmaceutical and Medical Freelance Translator at FreelancerPharmaceutical and Medical Freelance Translator at Freelancer
Carrie WittigCarrie Wittig
Administrative Assistant at FreelancerAdministrative Assistant at Freelancer