LEONIL ALIP
Stateroom Steward
Iloilo City, Iloilo,ILI
Summary
Highly experienced and dedicated Stateroom Steward with over 20 years of Dynamic and detail-oriented professional with extensive experience at Princess Cruise Lines, excelling in housekeeping and customer service. Proven ability to enhance guest satisfaction through meticulous attention to detail and effective time management. A dedicated team player, adept at maintaining high sanitation standards and delivering exceptional service in fast-paced environments. Recognized as a top performer with consistently high guest satisfaction rating.
Overview
29
29
years of professional experience
14
14
Certifications
3
3
Languages
Work History
Stateroom Steward
Princess Cruise Lines
11.2003 - 08.2025
- Maintained high sanitation and cleanliness of Stateroom and nearby corridors
- Ensure guest safety
- Taking ownership and focusing on Attention to details
- Ensured efficient room turnaround embarkation and disembarkation
- Replenished amenities,linens,towels,and ice promptly accurately
- Responded quickly and professionally to guest request and concerns
- Inspected Stateroom for maintenance issues, pest manifestation and reported them promptly
- Complied with strict maritime hygiene and sanitation regulations
- Collaborated with team members to ensure smooth daily operations
- Anticipated guest needs to enhance overall guest satisfaction
- Returning guest laundry in a timely manner
Room Service Steward
Princess Cruise Lines
07.2000 - 07.2003
- Followed and maintained strict hygiene, safety, sanitation standards in compliance with maritime regulations regarding food handling standard
- Coordinated with the galley team for accurate and timely order fulfillment
- Delivered food and beverage efficiently while maintaining service quality standards
- Provide courteous, personalized service to ensure guest satisfaction
- Resolve guest concerns quickly and professionally
Bellboy/Messenger
Princess Cruise Lines
02.1999 - 07.2000
- Delivered internal documents between the Bridge and other shipboard management
- Assisted in maintaining cleanliness of front desk and back office areas
- Supported front desk operations as needed
Utility Crew Cleaner
Princess Cruise Lines
10.1998 - 02.1999
- Maintained cleanliness and sanitation of public and crew areas in compliance with maritime heath standards
- Performed waste segregation and disposal following environmental regulations
- Operated cleaning equipment and ensured proper maintenance of tools
- Supported housekeeping operations with cleaning and sanitation task
- Responded promptly to cleaning emergencies while ensuring teammates safety
Service Crew
Jollibee Food Corporation
02.1997 - 08.1998
- Enhanced customer satisfaction by providing efficient and friendly service
- Maintained a clean and organized work environment in dining area for improved customer experiences.
- Handled cash transactions and operated the cash register
- Prepared and assembled food items following company standards
- Collaborated with team members to ensure fast and quality service
Education
Bachelor of Science - Marine Transportation
John B. Lacson Colleges Foundation
Villa Arevalo, Iloilo City 04.2001 -
Skills
- Strong ability to handle work in a fast-paced environment
- Housekeeping
- Attention to Details
- Time Management
- Customer Service
- Team player with excellent interpersonal and customer service skills
Certification
STCW Basic Training
Timeline
Updating Course on Basic Training-Personal Safety and Social Responsibilities
01-2026
Passenger Ship Crowd Management Training
01-2026
Passenger Ship Crisis Management and Human Behavior Training
01-2026
Safety Training for Personnel Direct Services to Passengers in Passenger Spaces
01-2026
STCW Basic Training
10-2024
Stateroom Steward
Princess Cruise Lines
11.2003 - 08.2025
Bachelor of Science - Marine Transportation
John B. Lacson Colleges Foundation
04.2001 -
Room Service Steward
Princess Cruise Lines
07.2000 - 07.2003
Bellboy/Messenger
Princess Cruise Lines
02.1999 - 07.2000
Utility Crew Cleaner
Princess Cruise Lines
10.1998 - 02.1999
Service Crew
Jollibee Food Corporation
02.1997 - 08.1998