Leomar Nacario
Davao City, Province Of Davao Del Sur
Summary
Professional with strong experience in client interaction and scheduling, prepared for this role. Proven ability to build rapport, manage time efficiently, and adapt to changes. Demonstrates reliability and collaborative spirit, ensuring team goals are met. Skills include effective communication, organizational prowess, and focus on achieving tangible results.
Overview
4
4
years of professional experience
Work History
Appointment Setter
Splace
09.2023 - 10.2024
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
CSR/Technical Support Representative
Concentrix
08.2022 - 06.2023
- Responded to customer requests for products, services, and company information.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Educated customers about billing, payment processing and support policies and procedures.
- Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
Cold Caller
SixEleven Global Services And Solutions
01.2021 - 07.2022
- Built relationships with customers using strong persuasion and active listening skills.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Educated customers on product and service benefits, explaining features and answering questions.
Education
High School Diploma -
Digos City National High School
Digos, Province Of Davao Del Sur, Philippines03-2015
Skills
- Positive Attitude
- Cold-calling
- Time Management
- Setting appointments
- Attention to Detail
- Empathy and patience
- Customer rapport
- Overcoming Objections
- Natural Script Reading
- Customer Retention
Dancing, cooking, listening to music, going to the beaches and watching movies and series
I like to dance since when I was a kid. Cooking is just my new hobby. I always listen to music when Im alone in the public and watch movies or series when Im at home. I like going to the beach for any company or team activities.
Timeline
Appointment Setter
Splace
09.2023 - 10.2024
CSR/Technical Support Representative
Concentrix
08.2022 - 06.2023
Cold Caller
SixEleven Global Services And Solutions
01.2021 - 07.2022
High School Diploma -
Digos City National High School
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