Lei-Ann Villacorza Dagatan
Ormoc City, Province of Leyte
Summary
- A Registered Nurse with over 8 years of experience in the Philippines and Saudi Arabia, and nearly 1 year supporting healthcare accounts for U.S.-based physicians in a BPO company. Proficient in patient care, assessment, and cross-cultural healthcare. Experienced in General ward and ICU, committed to delivering high-quality patient care, and adaptable to diverse healthcare settings.
Overview
11
11
years of professional experience
Work History
Quality Documentation Specialist
Accenture Philippines Inc. (BPO)
09.2023 - 08.2024
- Summarized patient histories, physical exams, laboratory results, radiologic findings, assessments, and treatment plans conducted during clinic visits with U.S.-based primary care providers.
- Utilized EHR and document patients information accurately.
- Maintained HIPAA compliance and adhered to Data Privacy Act.
Staff/Charge Nurse-ICU
Ormoc Doctors' Hospital (100-bed Capacity)
06.2018 - 01.2023
- Provided bedside nursing care to patients, ensuring high infection control and patient safety standards.
- Conducted physical assessments, interventions, and referrals to physicians, and carry out orders.
- Ensured patients received prescribed medications and treatments accurately.
- Maintained a safe and clean working environment by strictly adhering to procedures and protocols.
Staff Nurse-General Ward
Health Oasis Hospital (350-bed Capacity)
04.2013 - 05.2017
- Assisted patients with activities of daily living, including bathing, feeding, toileting, ambulation, and positioning.
- Collaborated with the Interdisciplinary Care Team to ensure efficient and effective healthcare delivery.
- Administered medications accurately, double-checking dosages and potential interactions to ensure patient safety.
Education
Bachelor of Science - Nursing
Dr. Carlos S. Lanting College
Novaliches, Quezon City04.2009
Skills
- Patient Care and Assessment
- Electronic Health Record (EHR)
- Teamwork and Collaboration
- Cross-Cultural Communication
LICENSES
USRN-Illinois Board of Nursing | February 22, 2023
License #: 041.539612
Expiry date: May 31, 2026
Philippine RN | June 2009
License #: 0577337
Expiry date: August 26, 2027
Personal Information
- Place of Birth: San Juan, Metro Manila
- Citizenship: Filipino
- Date of Birth: August 26, 1989
- Marital Status: Married
Timeline
Quality Documentation Specialist
Accenture Philippines Inc. (BPO)
09.2023 - 08.2024
Staff/Charge Nurse-ICU
Ormoc Doctors' Hospital (100-bed Capacity)
06.2018 - 01.2023
Staff Nurse-General Ward
Health Oasis Hospital (350-bed Capacity)
04.2013 - 05.2017
Bachelor of Science - Nursing
Dr. Carlos S. Lanting College
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