KRISTOFFER CHRISTIAN A. CANDELARIA
Mandaluyong City
Summary
Results-driven Senior Property Specialist with expertise in customer engagement and complaint management. Delivered service time and quality targets through effective communication and problem-solving. Committed to fostering positive relationships that enhance team performance and support organisational goals.
Overview
1
1
Language
14
14
years of professional experience
Work History
Senior Property Specialist
SM Development Corporation
Pasay City
04.2014 - 08.2025
- Engaged with customers to better understand needs and deliver excellent service.
- Managed complaints with calm, clear communication and problem-solving.
- Met service time goals by implementing efficient processes.
- Collaborated with team members to achieve target results.
- Built and maintained courteous and effective working relationships.
Senior Property Specialist
Top Rank Realty Marketing Corporation
Quezon City
02.2013 - 09.2013
- Consistently achieved or surpassed sales targets.
- Achieved company targets by implementing successful sales strategies.
- Built exceptional customer satisfaction by delivering friendly service.
Property Specialist
Filinvest Land Inc.
Makati
04.2012 - 09.2012
Assistant
Bank of the Philippine Islands
Makati
06.2011 - 12.2011
- Welcomed visitors at reception, providing a friendly first point of contact. and appropriately directed to designated areas.
- Acquired practical skills and techniques through shadowing senior staff, gaining insights into operations and policies.
- Executed tasks to meet standards and specifications, ensuring quality outcomes.
Education
Associate of Arts - Management
Infotech Institute of Arts And Sciences
Mandaluyong, Philippines01-2011
Skills
- Property management
- Leasing
- Sales
- Sales strategy development
- Customer relationship management
- Client engagement
- Customer service
- Marketing
- Advertising
- Negotiation skills
- Property valuation
Languages
English
Upper Intermediate
B2
Timeline
Senior Property Specialist
SM Development Corporation
04.2014 - 08.2025
Senior Property Specialist
Top Rank Realty Marketing Corporation
02.2013 - 09.2013
Property Specialist
Filinvest Land Inc.
04.2012 - 09.2012
Assistant
Bank of the Philippine Islands
06.2011 - 12.2011
Associate of Arts - Management
Infotech Institute of Arts And Sciences