KIMBERLY VALERA
Entrust Disability Services
Cainta
16
Years of experience
Results-driven Administrative Professional with over a decade of experience in scheduling coordination, customer service, and team leadership. Skilled in building marketing funnels and digital campaigns using Systeme io and GoHighLevel, with expertise in creating funnel copy, landing pages, and lead-capture flows. Committed to enhancing operational efficiency and client satisfaction through effective communication and problem-solving.
Work History
Scheduling Assistant
7 Years 2 Months- Facilitated communication with clients, colleagues, and stakeholders on schedules, changes, and confirmations to ensure alignment and clarity.
- Communicates with clients, colleagues, and stakeholders regarding schedules, changes, and confirmations.
- Delivered administrative support to team and individuals, enhancing workflow and organization.
- Provides general administrative support to the team and individuals assisted.
- Coordinated scheduling for clients, ensuring timely services and adherence to operational guidelines.
Sales Associate
1 Year 2 Months- Presented offers and closed sales while coordinating delivery and execution, supporting seamless billing processes.
- Established new corporate accounts, fostering long-term client relationships that enhanced customer loyalty.
- Represented company branding across different industries and managed client-facing activities.
- Coordinated logistics for events, overseeing all aspects of planning and execution.
- Assisted in upselling hotel amenities, enhancing overall guest experience.
Assistant Restaurant Manager
11 Months- Managed day-to-day business operations.
- Increased sales through coordination of in-house banquets and events.
- Analyzed income statement reports to identify trends and inform budgeting decisions.
- Managed and monitored expenses to ensure budget compliance and optimized resources to support profitability.
- Supervised daily restaurant operations to ensure compliance with health and safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
Restaurant General Manager
5 Years 7 Months- Monitored performance metrics to identify areas for improvement across multiple restaurant locations.
- Supported marketing initiatives and sales strategies to enhance customer engagement and drive revenue.
- Maintained product inventory and prepared sales forecasts.
- Assigned tasks to team members based on their strengths. and trained new hires.
- Managed staff recruitment, training, and performance evaluations to ensure team effectiveness.
- Directed daily operations to enhance service quality and customer satisfaction.
Education
Bachelor of Science - Hotel and Restaurant Management
Cum Laude
Skills
Funnel Building & Landing Pages
GoHighLevel (GHL) – foundational
Lead Capture & Basic Email Sequences
Customer Service & Client Relations
Team Leadership & Operations
UKG / Kronos
Systeme.io
Funnel Copy & Offer Messaging
Scheduling Coordination & Administrative Support
Sales & Business Development
Google Sheets & Microsoft Office
Canva & Digital Content Support
Funnel Building & Digital Marketing
- Funnel Builder / Digital Marketing Support | Independent / Freelance Projects
- Builds marketing funnels and landing pages using Systeme.io.
- Develops funnel structure and messaging around offers, lead magnets, calls to action, and conversion goals.
- Creates and organizes funnel copy for headlines, pain points, solution sections, CTAs, and basic email follow-up.
- Has foundational familiarity with GoHighLevel (GHL) and can navigate core funnel-building concepts.
- Uses Canva to support visual assets and digital marketing materials.
Timeline
Scheduling Assistant
Entrust Disability Services
07.2019 - CurrentRead More
Sales Associate
Robinsons Land Corporation
04.2018 - 06.2019Read More
Assistant Restaurant Manager
The Cravings Group
04.2016 - 03.2017Read More
Restaurant General Manager
KFC Philippines
06.2010 - 01.2016Read More
Centro Escolar University
Bachelor of Science from Hotel and Restaurant Management
Read More