Keara Jean Martillano Medelo
Bulakan
Summary
Experienced professional with strong organizational skills, educational background, and a proven ability to collaborate effectively. Proficient in ticketing systems and delivering exceptional customer service. Utilizing effective communication and problem-solving skills to ensure customer satisfaction and streamline operations. Demonstrated track record of maintaining high standards of accuracy and efficiency in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Ticketing Officer
Triple Eight International Travel & Tours Inc.
09.2015 - 11.2024
- Coordinated event set-up and promoter engagement on sales and ticketing issues related to events.
Ticketing Officer
Pan Pacific Travel Corporation-Ermita
05.2013 - 07.2015
- Collaborated with team members to achieve company goals and maintain high standards of service.
Clerk Typist
Philippine National Bank
11.2012 - 04.2013
- Company Overview: (Excellent Manpower Services)
- (Excellent Manpower Services)
Intern as Travel Associates
American Express Transnational Inc.
02.2010 - 04.2011
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Diploma - Travel Technology
Colegio De La Immaculada Conception
Paco, Manila01.2011
High School -
Bogtong National High School
Bogtong Rapu-Rapu, Albay01.2007
Elementary -
Bogtong Elementary School
Bogtong Rapu-Rapu, Albay01.2003
Skills
- Reservation systems
- Quick learner
- Microsoft office
- Documentation
- Multitasking and organization
- Goal-oriented mindset
- Interpersonal and social skills
- Client relationships
- Group sales
- Professionalism and etiquette
- Ticketing systems
- Season ticket sales
Mobile Numbers
- 09074537665
- 09178926340
Trainings And Seminars
- Abacus PQ (Training & Briefing), 3F Trafalgar Plaza Building, H.V. Dela Costa St., Salcedo Village, Makati City, Philippines, 08/15/14
- Abacus EMD-Training, 3F Trafalgar Plaza Building, H.V. Dela Costa St., Salcedo Village, Makati City, Philippines, 01/07/14
- Amadeus Fares & Ticketing, 36 Floor, LKG Tower 6801 Ayala Ave., Makati City, Philippines, 09/17/13 - 09/20/13
- Amadeus Basic Reservation, 36 Floor, LKG Tower 6801 Ayala Ave., Makati City, Philippines, 07/22/13 - 07/25/13
- Abacus Ticketing, 3F Trafalgar Plaza Building, H.V. Dela Costa St., Salcedo Village, Makati City, Philippines, 07/16/13 - 07/19/13
- Abacus Basic Reservation, 3F Trafalgar Plaza Building, H.V. Dela Costa St., Salcedo Village, Makati City, Philippines, 06/18/13 - 06/21/13
- Amadeus Training, 36 Floor, LKG Tower 6801 Ayala Ave., Makati City, Philippines, 09/03/09 - 09/04/09
- Philippine Airline Training, 540 Padre Faura Cor. Adriatico St., Ermita, Manila, 1000, 09/15/09 - 09/24/09
- Intern as Travel Associates, 142 Ground Floor Eurovilla I B. A. Rufino cor Legaspi St., Legaspi Village, Makati City, Philippines, 02/15/10 - 04/15/11
Timeline
Ticketing Officer
Triple Eight International Travel & Tours Inc.
09.2015 - 11.2024
Ticketing Officer
Pan Pacific Travel Corporation-Ermita
05.2013 - 07.2015
Clerk Typist
Philippine National Bank
11.2012 - 04.2013
Intern as Travel Associates
American Express Transnational Inc.
02.2010 - 04.2011
High School -
Bogtong National High School
Elementary -
Bogtong Elementary School
Diploma - Travel Technology
Colegio De La Immaculada Conception
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