Katrina Santos
Calamagui North, Santa Maria, Isabela,Philippines
Summary
Resourceful Administrative Officer with expertise in office management and workflow optimisation. Streamlines daily operations, enhances productivity, and supports HR functions through precise payroll and expense administration. Manages correspondence, organises meetings, and maintains accurate records to support team objectives and improve operational efficiency.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Administrative Officer
Department of Education
, Philippines
11.2024 - Current
- Managed daily office operations to meet administrative deadlines and maintain workflow.
- Facilitated daily office activities through accurate data entry and thorough database auditing.
- Maintained organised file systems with updated records for quick staff access.
- Managed office supplies inventory and proactively ordered supplies to ensure availability.
- Supported HR with payroll record processing, correcting timekeeping inconsistencies.
- Calculated rates, prepared bills, and accepted payments from customers.
- Reconciled petty cash records and kept small balances within regulations.
- Administered payroll and processed employee expenses with accurate financial records.
- Prepared expense reports accurately and forwarded them to accounting for approval.
- Recruited and managed contractors for office equipment repairs, minimising disruption.
- Arranged business travel with cost-efficient hotels and transport options.
- Directed individual queries to appropriate personnel or resources for timely resolution.
Administrative Clerk
Provincial Government of Isabela
, Philippines
05.2018 - 11.2024
- Executed photocopying, updated files, and faxed staff communications to ensure timely information flow.
- Streamlined filing systems to enhance accuracy of records and speed of retrieval.
- Responded to telephone calls, delivering information and documenting clear messages for effective communication.
- Prepared regular reports on office expenditure and budget forecasts to support financial planning.
System Support Officer
Ecofuel Land Management and Development
, Philippines
03.2015 - 08.2018
- Analysed system logs and user reports to identify and resolve complex technical problems, reducing system failures.
- Resolved service user requests within target timeframes, enhancing user satisfaction.
- Prepared Daily Farm Accomplishment Report for Land Supervisors, streamlining performance evaluation.
- Compiled and submitted daily time reports for farm supervisors, ensuring accurate payroll processing and compliance.
- Compiled and submitted daily time reports for farm supervisors to ensure accurate payroll processing.
- Prepare Payroll of Farmworkers
- Monitor Lands for Give-up
Education
Certificate of Higher Education - Education
Isabela Colleges, Inc
Cauayan City, Isabela01-2022
Diploma of Higher Education - Accountancy
Saint Ferdinand College
City of Ilagan, Isabela01-2015
Skills
- Office management and administration
- Human resources management
- Payroll management
- Employee records oversight
- Budget forecasting
- Inventory control
- Basic bookkeeping practices
- Data entry and recordkeeping
- Filing systems organisation
- Workflow optimization
- Contract negotiation
Languages
English
Upper Intermediate
B2
Certification
- License Professional Teacher
Hobbies and interests
- Singing
- Dancing
- Cooking
References
- Marivic Daggao
Timeline
Administrative Officer
Department of Education
11.2024 - Current
Administrative Clerk
Provincial Government of Isabela
05.2018 - 11.2024
System Support Officer
Ecofuel Land Management and Development
03.2015 - 08.2018
Certificate of Higher Education - Education
Isabela Colleges, Inc
Diploma of Higher Education - Accountancy
Saint Ferdinand College