Katrina Manguba
Petromaxx Fuel Station
Marinduque,MAD
2
Languages
10
years of professional experience
Human resources professional with a proven background in fostering positive workplace environments and optimizing HR processes. Expertise in talent acquisition, employee engagement, and policy implementation. Reliable team collaborator focused on achieving organizational goals and adapting to evolving business needs with strong communication and problem-solving skills.
Work History
Human Resources Officer
5 Years 2 Months- Streamlined recruitment processes, reducing time-to-hire through enhanced candidate sourcing strategies.
- Developed and implemented employee onboarding programs, enhancing new hire integration.
- Facilitated training sessions on HR policies, ensuring compliance and understanding among staff members.
- Conducted performance evaluations, providing actionable feedback to improve employee engagement and productivity.
Admin staff
9 Months- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Assisted in daily operations, maintaining cleanliness and organization of dining areas and guest facilities.
- Collaborated with team members to streamline workflows, enhancing efficiency in service delivery.
Sales Agent
9 Months- Conducted market research to identify emerging trends and optimize product offerings.
- Developed and maintained strong client relationships to drive customer satisfaction.
- Executed sales strategies to meet and exceed monthly revenue targets.
- Analyzed market trends to identify new business opportunities and optimize offerings.
Admin staff
1 Year 2 Months- Assisted with onboarding new staff members, providing orientation and support.
- Delivered exceptional customer service to enhance guest experiences at resort and restaurant.
- Collaborated with kitchen staff to ensure timely and accurate food service during peak hours.
- Maintained cleanliness and organization of dining areas to promote a welcoming atmosphere.
Education
No Degree
High School Diploma
BBA - Business Administration
Skills
HR policies
Human resources support
Employee training
Payroll management
Organizational growth
Recordkeeping and documentation
Records management
Document management
Data interpretation
Report writing
Microsoft office
Computer proficiency
Complaint resolution
Work ethic
Communication Skills
Career planning
Work complaint handling
Language Spoken
Tagalog
English
Timeline
Human Resources Officer
Petromaxx Fuel Station
06.2021 - 08.2026Read More
Admin staff
Adis Resort Hotel and Restaurant
02.2019 - 11.2019Read More
Sales Agent
Redtech company
04.2018 - 01.2019Read More
Admin staff
Sandell Manpower Agency
01.2017 - 03.2018Read More
Laon, Elementary School
No Degree
Read More
Bagumbayan National Highschool
High School Diploma
Read More
The Fisher Valley College
BBA from Business Administration
Read More
Personal Data
- Date of Birth: April 24, 2000
- Place of Birth: Boac, Marinduque
- Age: 26
- Religion: Born Again Christian
- Sex: Female
- Civil Status: Single