Karren Gumabay
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Management Trainee
BreadTalk
2011.12 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitor store foot traffic to insure right call of breads.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Service Crew
Desserts Plus, Inc.
2011.05 - 2011.10
- Contributed to the achievement of sales targets through upselling food items when applicable.
Cashier
Breadtalkl Boutique Inc.
2009.10 - 2010.08
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Food Center, The Landmark Corporation
2008.12 - 2009.05
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Office Management Technology
University of Makati
J.P Rizal Extension West Rembo Makati City04.2008
Fort Bonifacio High School
J.P Rizal Extension West Rembo Makati City04.2006
Fort Bonifacio Elementary School
J.P Rizal Extension West Rembo Makati City04.2000
Skills
Staff Training
Workforce Management
Inventory Control
Customer Service
Operations Support
Multitasking Abilities
Adaptability and Flexibility
Certification
Certificate of Appreciation
Character Reference
Ms. Aljean Lapa Management Trainee
Contact no:
Ms. Mariona Area Manager
Contact no:
Ms. Florinda Excecutive Assistant of Managing Director
Contact no:
Timeline
Certificate of Appreciation
2023-12
George Queke Awardee "overall top employee"
2016-12
Management Trainee
BreadTalk
2011.12 - Current
Mystery Shopper choice award
2011-12
Service Crew
Desserts Plus, Inc.
2011.05 - 2011.10
Cashier
Breadtalkl Boutique Inc.
2009.10 - 2010.08
Cashier
Food Center, The Landmark Corporation
2008.12 - 2009.05
Office Management Technology
University of Makati
Fort Bonifacio High School
Fort Bonifacio Elementary School