Jvion Velasco
Davao City, Province of Davao del Sur,DAS
Summary
Adept at leading Accounting and Finance Operations as a seasoned Senior Accounting Supervisor with over 6 years in Property Management Accounting and Customer Service, skilled in managing a portfolio of 23,000 homes, overseeing AP/AR, billing, collections, and compliance, while effectively communicating with stakeholders and legal teams across 50+ markets. Proficient in Real Estate Property Management tools such as Salesforce, Appfolio and Propertyware.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Accounting Supervisor
Poplar Homes Property Management Company
09.2020 - Current
- Oversees accounting operations, conducts performance evaluations, and establish accounting policies and procedures to align with company goals and business targets.
- Spearheaded process improvements, leading to increased efficiency in accounts payable and receivable functions.
- Managed banking reconciliations and monthly balance sheet statements.
- Ensure response to trouble calls from clients that includes handling high levels of escalations and accounting related disputes.
- Implemented new software solutions that improved overall workflow within the accounting department while reducing manual errors.
Billing and Collection Subject Matter Expert
Onerent Property Management Company
09.2019 - 09.2020
- Resolve payment related issues and monitors rent roll collection, sending invoices, and account updates to property owners.
- Focuses on the resolution of escalations to the higher management specific to billing, collections, and eviction-related concerns.
- Refer unresolved Landlord/Resident grievances to designated departments for investigation.
- Proceeds with eviction prevention process & compliance with eviction related requirements and
Customer Service Representative
Awesome OS Inc. (Formerly Offsourcing Philippines)
09.2018 - 05.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Accountancy, Minor in Finance
Ateneo De Davao University
Davao City, Philippines04-2019
Bachelor of Science - Nursing
Ateneo De Davao University
Davao City, Philippines03-2011
Skills
- Property Management Accounting
- AP/AR Supervision
- Bank reconciliation
- Accounting Solutions Integration
- Financial Reporting
- Process Improvement
- Month-end closing
- Financial Modeling and Valuation
- Customer Service
- Statement review
- Team Supervision
- Staff Training and Development
Certification
- Financial Modeling & Valuation Analyst (FMVA) – Corporate Finance Institute
- Certified Tax Technician (CTT) – Philippine Association of Certified Tax Technicians
- Registered Nurse (RN) – Philippine Professional Regulation Commission
- Career Service Professional – Civil Service Commission
- Career Service Subprofessional – Civil Service Commission
Timeline
Senior Accounting Supervisor
Poplar Homes Property Management Company
09.2020 - Current
Billing and Collection Subject Matter Expert
Onerent Property Management Company
09.2019 - 09.2020
Customer Service Representative
Awesome OS Inc. (Formerly Offsourcing Philippines)
09.2018 - 05.2019
Bachelor of Science - Accountancy, Minor in Finance
Ateneo De Davao University
Bachelor of Science - Nursing
Ateneo De Davao University
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