Jvion Velasco
Davao City, Province of Davao del Sur,DAS
Summary
Adept at leading Accounting and Finance Operations as a seasoned Senior Accounting Supervisor with over 6 years in Property Management Accounting and Customer Service, skilled in managing a portfolio of 23,000 homes, overseeing AP/AR, billing, collections, and compliance, while effectively communicating with stakeholders and legal teams across 50+ markets. Proficient in Real Estate Property Management tools such as Salesforce, Appfolio and Propertyware.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Accounting Supervisor
Poplar Homes Property Management Company
Cupertino, CA, USA (Remote)
09.2020 - Current
- Oversees accounting operations, conducts performance evaluations, and establish accounting policies and procedures to align with company goals and business targets.
- Spearheaded process improvements, leading to increased efficiency in accounts payable and receivable functions.
- Managed banking reconciliations and monthly balance sheet statements.
- Ensure response to trouble calls from clients that includes handling high levels of escalations and accounting related disputes.
- Implemented new software solutions that improved overall workflow within the accounting department while reducing manual errors.
Billing and Collection Subject Matter Expert
Onerent Property Management Company
Cupertino, CA, USA (Remote)
09.2019 - 09.2020
- Resolve payment related issues and monitors rent roll collection, sending invoices, and account updates to property owners.
- Focuses on the resolution of escalations to the higher management specific to billing, collections, and eviction-related concerns.
- Refer unresolved Landlord/Resident grievances to designated departments for investigation.
- Proceeds with eviction prevention process & compliance with eviction related requirements and
Customer Service Representative
Awesome OS Inc. (Formerly Offsourcing Philippines)
Davao, Philippines
09.2018 - 05.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Accountancy, Minor in Finance
Ateneo De Davao University
Davao City, Philippines04-2019
Bachelor of Science - Nursing
Ateneo De Davao University
Davao City, Philippines03-2011
Skills
- Property Management Accounting
- AP/AR Supervision
- Bank reconciliation
- Accounting Solutions Integration
- Financial Reporting
- Process Improvement
- Month-end closing
- Financial Modeling and Valuation
- Customer Service
- Statement review
- Team Supervision
- Staff Training and Development
Certification
- Financial Modeling & Valuation Analyst (FMVA) – Corporate Finance Institute
- Certified Tax Technician (CTT) – Philippine Association of Certified Tax Technicians
- Registered Nurse (RN) – Philippine Professional Regulation Commission
- Career Service Professional – Civil Service Commission
- Career Service Subprofessional – Civil Service Commission
Timeline
Senior Accounting Supervisor
Poplar Homes Property Management Company
09.2020 - Current
Billing and Collection Subject Matter Expert
Onerent Property Management Company
09.2019 - 09.2020
Customer Service Representative
Awesome OS Inc. (Formerly Offsourcing Philippines)
09.2018 - 05.2019
Bachelor of Science - Accountancy, Minor in Finance
Ateneo De Davao University
Bachelor of Science - Nursing
Ateneo De Davao University
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