Open To Work
JULIET VILLAGRACIA
Work Preference
Summary
Detail-Oriented Bookkeeper experienced in financial reporting and reconciliation. Delivered efficient management of complex financial tasks through expertise in QuickBooks and Xero. Committed to fostering strong client relationships and enhancing customer service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Branch Supervisor
Nstyle International
Dubai
04.2023 - 08.2025
- Managed daily operations for smooth functioning, ensuring a high level of productivity.
- Coordinated scheduling for main branch to ensure appropriate staffing levels.
- Supported front-line staff in resolving difficulties and managing large transactions to enhance service delivery.
- Delivered product and service quality and inspired team members to reach and maintain department goals and objectives.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Conducted thorough audits of branch financials, ensuring accurate record-keeping and timely reporting of discrepancies.
Executive Receptionist
Nstyle International
Dubai
04.2021 - 04.2023
- Coordinated with vendors, contractors, and professional services personnel to streamline order processing and ensure clear communication of instructions.
- Monitored industry best practices for administrative support roles to enhance performance standards and maintain high-quality service delivery.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Assisted human resources department with onboarding new employees and provided orientation materials.
- Welcomed customers and visitors at the front desk and during phone calls.
- Enhanced office efficiency by managing schedules and appointments for executive staff.
- Managed confidential information with discretion while maintaining accurate records and filing systems.
- Maintained up-to-date knowledge on industry best practices for administrative support roles, continuously striving for excellence in performance standards.
- Maintained cleanliness and organization of the reception area to enhance visitor experience.
Education
Bachelor of Science - Criminology
Capiz State University
PhilippinesSkills
- Financial reporting
- Payroll Processing
- Tax Preparation
- Accounting Software: QuickBooks
- Xero
- Microsoft Excel
- Data analysis
- Detail orientation
- Time Management
- Client Relationship Management
- Team collaboration
- Strong Communication Skills
Certification
- Online Bookkeeping Training using QuickBooks
- Basic Virtual Assistant Training
- English Language Proficiency Training
- XERO
Timeline
Branch Supervisor
Nstyle International
04.2023 - 08.2025
Executive Receptionist
Nstyle International
04.2021 - 04.2023
Bachelor of Science - Criminology
Capiz State University