Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Juan Carlos Canda

Team Leader
Angeles City

Summary

Seeking a challenging yet rewarding role where I can leverage my three years of experience providing fast, accurate, and empathetic support to a wide range of customers.

I am Juan Carlos Canda, already 3 years in BPO industry and 2 years experience as a leader. I am excellent in what I do and will always try to make a way to be better in every day

Sales leadership professional with strong track record in driving team performance and achieving sales targets. Skilled in strategic planning, coaching, and conflict resolution. Known for effective collaboration, adaptability, and delivering consistent results in dynamic environments. Proven ability to inspire and motivate teams to exceed expectations.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work History

Sales Team Leader

VXI
02.2024 - 04.2025
  • Boosted sales performance by implementing effective team training and coaching strategies.
  • Mentored junior team members to develop their skills and advance their careers with the company.
  • Managed a high-performing sales team, consistently achieving and surpassing set targets.
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
  • Maintained strong communication between the Sales manager and other organizational functions, aligning efforts toward common objectives.

Subject Matter Expert

VXI
02.2023 - 02.2024
  • Mentored junior team members, contributing to their professional growth and development.
  • Enhanced team performance by providing expert guidance on the product.
  • Optimized subject matter content by conducting extensive research and incorporating industry trends.
  • Boosted team morale and productivity through effective leadership and clear communication.

ACCOUNT ASSOCIATE

VXI
07.2022 - 02.2023
  • Increased client satisfaction by effectively managing and resolving account issues.
  • Answered customer telephone calls to respond to questions, provide details, and resolve concerns.

Education

High School Diploma -

Holy Family Academy
04.2013 - 01.2018

Bachelor of Science - Hospitality Management

ANGELES UNIVERSITY FOUNDATION
01.2019 - 01.2021

Skills

Team management

Sales coaching

Motivation techniques

Sales planning

Associate coaching

Decision-making

Reference


Co Team Leader

Elea Joy Abapo

09358514158

eleajoy.abapo2401@gmail.com

Timeline

Sales Team Leader

VXI
02.2024 - 04.2025

Subject Matter Expert

VXI
02.2023 - 02.2024

ACCOUNT ASSOCIATE

VXI
07.2022 - 02.2023

Bachelor of Science - Hospitality Management

ANGELES UNIVERSITY FOUNDATION
01.2019 - 01.2021

High School Diploma -

Holy Family Academy
04.2013 - 01.2018

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