Joy Vanessa Mission
General Virtual Assistant / Lead Generation Pro / SMM
Cagayan de Oro, Province of Misamis Oriental,MSR
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering Five years of experience providing quality administrative support to clients.
Overview
6
6
years of professional experience
1
1
Certificate
4
4
years of post-secondary education
Work History
Linkedin Scraper
Ec3 Health
United States (Remote)
04.2024 - 05.2024
- Perform data gathering and data management duties and help with writing of reports and research papers.
- Conduct data collection, statistical analysis, and data interpretation responsibilities as needed.
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Developed successful social media marketing strategies to generate new leads and expand brand visibility.
- Safeguarded company assets by maintaining vigilant security measures during work hours.
Social Media Marketing Specialist
Youtube Bulk Views
United States
08.2023 - 09.2023
- Generated high-quality leads through targeted social media advertising efforts aimed at specific buyer personas.
- Increased website traffic by creating and sharing engaging social media posts that directed users to relevant on-site content.
- Optimized paid ad campaigns for maximum ROI, closely monitoring performance metrics and adjusting as needed.
- Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
- Managed paid social media advertising campaigns to reach and engage target audiences.
Business Development Assistant
SmartWealth Financial Incorporated
Winnepeg, Canada (Remote)
10.2021 - 02.2022
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Maintained client information and accounts in company databases.
- Collaborated with teammates to develop advertising collateral and sales presentations.
- Managed CRM database to ensure accuracy and currency of customer information, optimizing lead nurturing efforts.
- Delivered exceptional customer service when addressing inquiries or concerns from current clients or prospects alike
Sales Executive
Swiss Medical Union SA
Switzerland (Remote)
01.2022 - 01.2022
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Identified new market opportunities through diligent research and networking.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Amazon FBA Product Research & Supplier Outreach VA
Smart Wealth Financial Incorporated
Canada (Remote)
05.2021 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations
- Excellent communication skills, both verbal and written
Amazon Wholesale Contact Suppliers
Chaand
United States (Remote)
02.2021 - 07.2021
- Expanded customer base through targeted marketing strategies and attending industry events.
- Evaluated client feedback data to drive improvements in products offerings and customer service experience.
- Analyzed market trends to identify new potential clients and business opportunities.
- Negotiated contracts for better pricing, resulting in increased profit margins.
- Increased sales revenue by establishing strong relationships with key clients and providing exceptional customer service.
- Analyzed market trends to identify new potential clients and business opportunities
- Negotiated contracts for better pricing, resulting in increased profit margins
Executive Sales Assistant
Hi-Safety Industrial Supplies
Philippines
05.2018 - 05.2019
- Exceeded sales targets through efficient lead generation and follow-up strategies.
- Managed high volume of incoming inquiries, accurately and efficiently directing them to appropriate personnel.
- Reduced order processing time by implementing data entry improvements and streamlining documentation procedures.
- Developed comprehensive knowledge of product offerings, enabling persuasive presentations that drove sales growth.
- Enhanced overall department efficiency by coordinating executive schedules and managing daily administrative tasks.
- Optimized CRM system usage for better tracking of customer interactions and improved decision-making.
- Boosted client satisfaction by providing exceptional sales support and promptly addressing concerns.
- Maintained positive relationships with top-tier clients, ensuring their needs were met and fostering long-term loyalty.
Education
Bachelor of Science - Information Technology
Tagoloan Community College
Poblacion Tagoloan Misamis Oriental 06.2007 - 04.2011
Skills
Administrative Support
Executive Support
Calendar Management
Customer Service
Excel spreadsheets
Social media knowledge
Attention to Detail
Travel Arrangement Coordination
Problem-solving abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Happiness is when what you think, what you say, and what you do are in harmony.
Mohandas Gandhi
Timeline
Linkedin Scraper
Ec3 Health
04.2024 - 05.2024
Social Media Marketing Specialist
Youtube Bulk Views
08.2023 - 09.2023
C2 IQ English Advanced & Mastery
04-2022
Sales Executive
Swiss Medical Union SA
01.2022 - 01.2022
Business Development Assistant
SmartWealth Financial Incorporated
10.2021 - 02.2022
Amazon FBA Product Research & Supplier Outreach VA
Smart Wealth Financial Incorporated
05.2021 - 09.2021
Amazon Wholesale Contact Suppliers
Chaand
02.2021 - 07.2021
Executive Sales Assistant
Hi-Safety Industrial Supplies
05.2018 - 05.2019
Bachelor of Science - Information Technology
Tagoloan Community College
06.2007 - 04.2011