ROGINE MAY CONDES
Davao City, Province Of Davao Del Sur
Summary
Seeking a rewarding career opportunity to leverage training and skills, aiming to contribute significantly to company success. Committed to excelling in this field through hard work, perseverance, and dedication. Thriving in a dynamic and challenging environment, striving to enhance company success while pursuing advancement opportunities.
Overview
9
9
years of professional experience
Work History
Linkedin Marketing Assistant, Lead Generation Specialist
Predictive ROI
12.2023 - Current
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Generated lead reports to support development and implementation of marketing plans.
- Supported sales team by generating leads through targeted marketing strategies, thereby improving potential customer base.
- Tracked key metrics and developed spreadsheets and data models.
- Managed multiple lead generation channels simultaneously, ensuring consistent results across all platforms.
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Maintained an up-to-date knowledge of industry best practices and trends, applying relevant findings to the optimization of lead generation processes.
- Entered data into various software - MailChimp, ActiveCampain, & Keap, ensuring accuracy and uniformity.
- Streamlined the prospecting process for better efficiency, resulting in higher quality leads and improved conversion rates.
Social Media Marketing Assistant
LinkedVA (LVA)
10.2019 - 10.2023
- Enhanced campaign performance by developing and implementing targeted marketing strategies.
- Utilized social media advantageously for free and persuasive media.
- Generated Leads through Linkedin Sales Navigator platform.
- Managed client's Social Media platforms such as Intagram, Linkedin and Facebook.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
Linkedin Marketing Assistant
Direct Australian Client
10.2022 - 03.2023
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Maintained an up-to-date knowledge of industry best practices and trends, applying relevant findings to the optimization of lead generation processes.
- Entered data into various software - MailChimp, ActiveCampain, Keap, ensuring accuracy and uniformity.
- Streamlined the prospecting process for better efficiency, resulting in higher quality leads and improved conversion rates.
Email/Chat Support Associaate (Part Time)
Simplrflex
01.2022 - 09.2022
- Monitored employee and customer interactions to assess quality of service.
- Consistently met or exceeded performance metrics, showcasing dedication to providing exceptional support services.
- Answered questions regarding the products, shipping, payments and customer complaints.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Patient Care Representative (Email Support)
Veriheal
10.2021 - 02.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Coordinated patient referrals to specialists or external facilities when necessary for further treatment or evaluation.
Flowers Order Fulfillment (VA)
AVAS FLOWERS
07.2021 - 10.2021
- Seasonal Account
- Safely and efficiently deliver floral arrangements and potentially other small gifts to residential and business addresses.
- Provide excellent customer service during deliveries, representing the company professionally and courteously.
- Assist with order preparation or packaging as needed.
Dropshipping Representative
Walmart-Amazon Dropshipper (VA)
01.2021 - 07.2021
- Seasonal Account
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Managed a Walmart online store from processing the order to shipment.
- Product Researching
- Processed refunds
Account Representative – Order Placer/Email (DoorDash)
CNM Solutions
07.2017 - 02.2019
Account Associate- Nonvoice/Email Support (UBER)
VXI Global Holdings B.V. - SM Ecoland, Annex building
06.2016 - 03.2017
- Conducted regular account reviews, identifying opportunities for improvement and implementing necessary changes.
- Reduced client attrition by proactively addressing potential issues and providing exceptional service.
- Increased client satisfaction by effectively managing and resolving account issues.
- Answered customer emails and chat to respond to questions, provide details, and resolve concerns.
Skills
- Experienced in using Microsoft Office Applications and Google Docs, Sheet
- Adaptability to change
- Experienced in interpersonal communication
- Detail-oriented approach
- Social media strategy
- Detail-oriented data management
- Email communication support
- LinkedIn outreach specialist
- Email Marketing Support/Monitoring (MailChimp & ActiveCampaign)
Timeline
Linkedin Marketing Assistant, Lead Generation Specialist
Predictive ROI
12.2023 - Current
Linkedin Marketing Assistant
Direct Australian Client
10.2022 - 03.2023
Email/Chat Support Associaate (Part Time)
Simplrflex
01.2022 - 09.2022
Patient Care Representative (Email Support)
Veriheal
10.2021 - 02.2022
Flowers Order Fulfillment (VA)
AVAS FLOWERS
07.2021 - 10.2021
Dropshipping Representative
Walmart-Amazon Dropshipper (VA)
01.2021 - 07.2021
Social Media Marketing Assistant
LinkedVA (LVA)
10.2019 - 10.2023
Account Representative – Order Placer/Email (DoorDash)
CNM Solutions
07.2017 - 02.2019
Account Associate- Nonvoice/Email Support (UBER)
VXI Global Holdings B.V. - SM Ecoland, Annex building
06.2016 - 03.2017
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