Joyce Anne Cabuyadao
Paoay
Summary
A hard-working individual with diverse work experiences seeking employment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Recruitment Associate
Find Human Resources, Inc.
10.2023 - Current
- Promptly corresponded with applicants and coordinated and conducted initial interviews
- Assisted in organizing and attending recruitment events to attract top talent
- Enhanced candidate experience through timely communication and feedback during recruitment process
- Regularly updated business partners on endorsement statuses, improving communication efficiency.
Recruitment Associate
Teleperformance
05.2022 - 10.2023
- Promptly corresponded with applicants and coordinated and conducted interviews
- Assisted in organizing and attending recruitment events to attract top talent
- Enhanced candidate experience through timely communication and feedback during recruitment process
- Regularly updated business partners on endorsement statuses, improving communication efficiency.
Customer Service Representative
Accenture
02.2020 - 07.2020
- Responded to customer requests for products, services, and company information
- Utilized customer service software to manage interactions and track customer satisfaction
- Developed customer service policies and procedures to meet and exceed industry service standards
- Processed customer service orders promptly to increase customer satisfaction.
Data Analyst
Accenture
08.2017 - 02.2020
- Evaluates, analyzes, and processes medical claims to ascertain their eligibility for payment or the need for return to the provider for further information or correction.
Education
Bachelor of Arts in Communication -
Mariano Marcos State University
Batac City, Ilocos Norte06.2017
Skills
- Experienced in conducting initial screening interviews and assessing candidate qualifications
- Experienced with ATS systems (iCIMS and Compass), and Microsoft Office
- Excellent verbal and written communication skills
- Skilled in conducting thorough interviews to evaluate candidate suitability
- Enhanced candidate experience through timely communication and feedback during recruitment process
- Excellent Work Ethic
Awards
- The Ace - 2022 Employee of the Year, Sourcing Department (Teleperformance, 2023)
- Most Valuable Processor (Accenture, 2019)
- Most Improved Associate (Accenture, 2019)
- Most Improved Associate (Accenture, 2018)
- Most Valuable Processor (Accenture, 2018)
- Most Improved Associate (Accenture, 2017)
References
- Kristen Danika Ubasa
Find Human Resources, Inc.
k.ubasa@yahoo.com
09298435135
- Jairah Venice Manaquil
Find Human Resources, Inc.,
mananquiljairah@gmail.com
09091693302
- Mercy Espejo
Accenture
mishespejo26@gmail.com
09672738106
Timeline
Recruitment Associate
Find Human Resources, Inc.
10.2023 - Current
Recruitment Associate
Teleperformance
05.2022 - 10.2023
Customer Service Representative
Accenture
02.2020 - 07.2020
Data Analyst
Accenture
08.2017 - 02.2020
Bachelor of Arts in Communication -
Mariano Marcos State University
Similar Profiles
Misty HillMisty Hill
Employee Relations Manager at Department of Natural Resources Human Resources ProgramEmployee Relations Manager at Department of Natural Resources Human Resources Program
Vicki LetlowVicki Letlow
Financial Support Program Supervisor at Shelby County Dept of Human ResourcesFinancial Support Program Supervisor at Shelby County Dept of Human Resources
Melissa PoolMelissa Pool
Data Entry Intern at DSS Human ResourcesData Entry Intern at DSS Human Resources