Joyce Ceriales
Valenzuela
Summary
Dynamic administrative professional with extensive payroll processing and administration expertise for international organizations. As a Certified Payroll Professional, I excel at managing complex administrative tasks with exceptional attention to detail and problem-solving abilities. Recognized for consistently meeting tight deadlines and professionally addressing inquiries, I ensure efficient and effective operations in every facet of administrative support.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Executive Assistant to the RD and Admin Coordinator for Asia
Tearfund
03.2021 - Current
- Provides comprehensive administrative, programmatic, finance, and communications support to the Regional Director (Asia), ensuring seamless operations and strategic alignment.
- Play a key role in fostering team cohesion and collaboration within the regional group while effectively managing all administrative functions for the Manila office and coordinating impactful cluster activities.
- Manages the Asia Regional office in Manila: Oversee daily administrative functions to ensure smooth office operation.
- Manage contracts and negotiate prices with office vendors and service providers
- Collaborate with vendors for essential office services, including legal and financial support
- Security coordination: Regularly update the Asia Security Focal Person and Cluster Lead on travel advisories and act as the security focal point for the Manila office
- Visitor Support: Provide administrative assistance and receptionist duties for office visitors
- Inventory and Equipment Management: Procurement and inventory of office supplies and equipment. Ensure all office equipment is well-maintained and operational
- International Payment Processing: Handle payments and archiving legal documents and business permits
Payroll Administrative Assistant G3
International Organization for Migration (UN Agency)
11.2019 - 03.2021
- Managed Global Payroll Operations: Oversaw end-to-end payroll processing for a diverse workforce across multiple countries using the SAP HR and Payroll system, ensuring seamless and timely remuneration for all recruited staff.
- Conducted Comprehensive Payroll Audits: Implemented periodic audits of payroll processes to ensure accuracy and compliance, identifying and rectifying discrepancies to enhance operational efficiency.
- Executed Detailed Reconciliation of Special Payments: Led the reconciliation of automated and manual salary calculations, ensuring precision in accounting entries and adherence to established systems and procedures.
- Established Robust Risk Control Measures: Developed and enforced risk control protocols to safeguard payroll integrity, optimizing processes to mitigate potential discrepancies and enhance overall payroll reliability.
Technical Assistant G5
World Health Organization
07.2018 - 03.2019
- Administrative and Technical Support for the Expanded Programme on Immunization (EPI) Unit: Provided high-level administrative and technical support, meticulously reviewing incoming correspondence and crafting comprehensive reports and background materials, guaranteeing grammatical precision and clarity.
- Expert Coordination of Travel Arrangements: Diligently managed comprehensive travel arrangements for senior leadership, ensuring timely approvals and meticulous coordination of all logistical elements to facilitate seamless journeys and maximize operational efficiency.
- Strategic Event Planning and Execution: Spearheaded the organization of regional meetings, employing a proactive approach to initiate planning sessions, coordinate travel logistics, and address all requirements, ensuring a well-structured and successful event that fostered collaboration and engagement.
Programme Support Officer
Tearfund Philippines
07.2015 - 06.2017
- Administrative and Logistics Support: Managing office supplies, processing utility payments, coordinating travel, and organizing corporate events.
- Project and Program Management: Handling administrative tasks such as business permit renewals, visa processing for expatriates, and communication with government agencies and suppliers.
- Human Resources Management: Overseeing recruitment, new hire orientation, payroll processing, statutory reporting, employee evaluations, benefits administration, and assisting with employee separation.
- Closed down the Philippine office in 2017: Managed the closedown and archiving activities for the Philippines’ operation in 2017.
Payroll Officer
Reed Elsevier Shared Services Philippines
07.2014 - 05.2015
- My role is essential for ensuring accurate payroll processing for 2,000 employees in Manila. I manage an outsourced provider for precision, compliance, and transparency.
- Key responsibilities include reconciling compensation, income tax, and deductions, overseeing funding approvals, and preparing critical documents like pension advice and regulatory submissions to authorities like the BIR.
- Additionally, I collaborate with Human Resources to resolve payroll disputes and lead strategic projects that foster business growth
Payroll Auditor
St. Francis Square Group of Companies
01.2012 - 07.2013
- As the chief custodian of payroll processes for a workforce of 1,000 employees, I exercise unwavering control over the accuracy, integrity, and compliance of payroll operations.
- I orchestrate meticulous General Ledger reconciliations and implement a robust framework of internal controls, fortified by regular payroll spot checks, to prevent errors and ensure precision.
- I conduct rigorous reviews of final settlement pay and year-end tax adjustments, verifying payroll accounting entries before endorsement to Finance to preclude any discrepancies.
- My oversight extends to scrutinizing and approving payments for SSS, PHIC, HDMF, and BIR, ensuring seamless compliance with regulatory requirements.
- As a trusted leader, I cultivate a high-performing team environment through coaching and mentoring, driving excellence in payroll operations, and spearheading special internal audit projects as directed by the Comptroller and President, safeguarding our organization's financial well-being and reputation.
Human Resources Officer for Payroll
ABS-CBN Foundation, Inc.
07.2010 - 07.2011
- As a Strategic Compensation and Benefits Specialist, I oversee the daily operations of the Compensation and Benefits Team, expertly managing financials, benefits, and payroll for 1,000+ employees across the Philippines.
- I drive organizational compliance, foster employee satisfaction, and spearhead innovative benefit programs, ensuring seamless interactions with regulatory bodies and a positive work environment that fuels engagement and success.
Accounting/Payroll
Manila Central University
03.2000 - 04.2010
- With over a decade of extensive payroll expertise, I have successfully managed payroll for up to 500 teaching and non-teaching personnel, excelling in both manual and automated processing.
- I am skilled in preparing journal entries, accruals, and statutory reports while adept at leveraging advanced Microsoft Excel functions for detailed reporting and analysis. My responsibilities include calculating salary adjustments and honoraria for faculty with special assignments, conducting payroll audits and account reconciliations, and preparing essential statutory documentation for various benefit applications.
- Additionally, I support the Chief Accountant in diverse tasks, including cashiering during peak enrollment periods and assisting the Students Accounts Section with credit and collection efforts
- My comprehensive knowledge and detail-oriented approach contribute to efficient payroll management and compliance.
Education
Masters in Business Administration (36 Units) -
Manila Central University
Philippines04-2009
Bachelor of Science and Accountancy -
Manila Central University
04-2000
Skills
- Administrative support
- Audit procedures
- Office management
- Calendar management
- Accounts reconciliation
- Payroll administration
- Customer Service-oriented
- Multitasking and organization
Certification
- Certified Payroll Professional, National Institute of Accounting Technicians
- Career Service Professional Passer, Civil Service Commission of the Philippines
- Accounting for Non-Accountants I, Ateneo de Manila University Graduate School of Business
- Various Safety and Security Training, World Health Organization & United Nations
Timeline
Executive Assistant to the RD and Admin Coordinator for Asia
Tearfund
03.2021 - Current
Payroll Administrative Assistant G3
International Organization for Migration (UN Agency)
11.2019 - 03.2021
Technical Assistant G5
World Health Organization
07.2018 - 03.2019
Programme Support Officer
Tearfund Philippines
07.2015 - 06.2017
Payroll Officer
Reed Elsevier Shared Services Philippines
07.2014 - 05.2015
Payroll Auditor
St. Francis Square Group of Companies
01.2012 - 07.2013
Human Resources Officer for Payroll
ABS-CBN Foundation, Inc.
07.2010 - 07.2011
Accounting/Payroll
Manila Central University
03.2000 - 04.2010
Masters in Business Administration (36 Units) -
Manila Central University
Bachelor of Science and Accountancy -
Manila Central University
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