Summary
Overview
Work History
Education
Skills
CERTIFICATES & TRAINING AWARDS
Work Availability
Timeline
Hi, I’m

JOY ANTONETTE A. MAESTRO

VIRTUAL ASSISTANT
San Jose, Occidental Mindoro
JOY ANTONETTE A. MAESTRO

Summary

Organized and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a positive attitude.

Overview

4
years of professional experience

Work History

Club Haven Group of Hotels

Sales and Reservation Staff
04.2017 - 03.2020

Job overview

  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
  • Fostered partnerships with local businesses to support community engagement initiatives.

Club Haven Group of Hotels

Front Desk Agent
03.2016 - 04.2017

Job overview

  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Coordinated group bookings successfully, handling all logistics from reservation confirmation to departure arrangements.

Education

University of Antique
Tibiao, Antique, Philippines

Bachelor of Science from Hotel & Restaurant Management
04-2016

University Overview

Completed the 4 years course from SY. 2012-2016.

Skills

Bookkeeping

Data entry

Administrative support

Customer support

Sales experience

Microsoft office

CERTIFICATES & TRAINING AWARDS

  • Star of the Department as Front Desk Agent
  • Customer Service & Personality Development Workshop
  • The Etiquette Edge: Professionalism Business Etiquette & Social Protocol
  • Enhancing Your Personal Brand Image
  • Basic Virtual Assistant Training
  • Online Bookkeeping Training Using QuickBooks
Availability
See my work availability
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Available
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evening
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Timeline

Sales and Reservation Staff

Club Haven Group of Hotels
04.2017 - 03.2020

Front Desk Agent

Club Haven Group of Hotels
03.2016 - 04.2017

University of Antique

Bachelor of Science from Hotel & Restaurant Management

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JOY ANTONETTE A. MAESTROVIRTUAL ASSISTANT