Joven Agbon
Lapu-lapu City Cebu
Summary
Proven Tourist Driver and Truck Driver with a track record of enhancing customer satisfaction and fostering business relationships, as demonstrated at Personal Driver. Skilled in safe driving and excellent communication, adept at emergency preparedness and problem-solving. Increased repeat business through effective engagement and collaboration, showcasing adaptability and professionalism in every tour.
Overview
2015
2015
years of professional experience
Work History
Tourist Driver/truck Driver
Personal Driver
- Promoted repeat business through consistent follow-up communication after each completed tour engagement.
- Developed strong relationships with local businesses and vendors, fostering an atmosphere of collaboration that benefited both parties.
- Handled emergency situations calmly and effectively when unforeseen circumstances occurred during tours.
- Enhanced customer satisfaction by providing personalized and informative tours of various attractions.
Housekeeping and Laundry Attendant
Crimson Resort And Hotel
02.2013 - 02.2015
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
- Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
Housekeeper
STREAM GLOBAL
01.2010 - 12.2012
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Education
Bachelor Of Computer Science - Computer And Information Systems Security
North Central Mindanao College
Maranding Lala Lanao Del Norte Skills
- Safe Driving
- Excellent navigation
- Defensive Driving
- Cleanliness standards
- Passenger Assistance
- Route Planning
- Adaptive driving
- Vehicle Maintenance
- Local knowledge
- Trip Scheduling
- Emergency Procedures
- Tour Guiding
- Road Safety Awareness
- Emergency Preparedness
- Time Management
- Attention to Detail
- Multitasking
- Active Listening
- Adaptability and Flexibility
- Customer Engagement
- Safety Procedures
- Self Motivation
- Professionalism
- First Aid Certification
- Incident Reporting
Timeline
Housekeeping and Laundry Attendant
Crimson Resort And Hotel
02.2013 - 02.2015
Housekeeper
STREAM GLOBAL
01.2010 - 12.2012
Tourist Driver/truck Driver
Personal Driver
Bachelor Of Computer Science - Computer And Information Systems Security
North Central Mindanao College
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