Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
Jonalyn Baroy

Jonalyn Baroy

Lapu-lapu City Cebu

Summary

Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.

Overview

2
2
years of professional experience

Work History

Waitress/Cashier(F&B service)

Jpark Island Resort Water Park
05.2023 - Current
  • Ensured timely service of meals and drinks during operations.
  • Executed seamless handling of payment processing tasks with precision.
  • Assisted guests in choosing meal options.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts. and ect.

Housekeeping OJT

Jpark Island Resort Water Park
02.2023 - 04.2023
  • Assisting the Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Waitress OJT (F&B SERVICE)

Jpark Island Resort Water Park
10.2022 - 02.2023

Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.

  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Actively listened customer feedback suggestions implemented improvements response their comments.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Bachelor Of Science - Hospitality Management

Cebu Technological University Moalboal Campus
Malabuyoc Cebu Philippines
07.2023

Skills

  • Customer service
  • Hospitality service expertise
  • Menu recommendations
  • Team collaboration
  • Strong multitasking
  • Task delegation
  • Sales promotion

Languages

English
Tagalog

Personal Information

  • Age: 26
  • Place of Birth: Ginatilan
  • Place of Birth: Cebu
  • Height: 5'1
  • Weight: 53Kg
  • Citizenship: Filipino
  • Date of Birth: 10/17/98
  • Marital Status: Single
  • Religion: Roman Catholic

Timeline

Waitress/Cashier(F&B service)

Jpark Island Resort Water Park
05.2023 - Current

Housekeeping OJT

Jpark Island Resort Water Park
02.2023 - 04.2023

Waitress OJT (F&B SERVICE)

Jpark Island Resort Water Park
10.2022 - 02.2023

Bachelor Of Science - Hospitality Management

Cebu Technological University Moalboal Campus
Jonalyn Baroy