Jovelyn Medina
Bued Calasiao Pangasinan
Summary
Dynamic professional with a proven track record at Forest Lake Memorial Parks, excelling in customer service and data entry. Enhanced operational efficiency through innovative filing systems and built strong client relationships. Skilled in office administration, I consistently improved communication and recordkeeping processes, ensuring confidentiality and timely responses to inquiries.
Overview
8
8
years of professional experience
Work History
Sales Admin Assistant
Forest Lake Memorial Parks
Mangaldan, Pangasinan
03.2019 - Current
- Developed and maintained filing systems for records, enhancing document retrieval efficiency.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Telecollector
Better G Star Services Agency - Forest Lake Memorial Parks
Tarlac City
11.2017 - 03.2019
- Provided accurate product information, addressing client inquiries effectively.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
- Managed collections processes to ensure timely payment resolutions.
- Streamlined collection efforts by implementing organized systems for tracking overdue accounts and past-due notices.
Education
Bachelor of Science - Information Technology
Colegio De Dagupan
Dagupan City04-2013
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
Additional Information
AJIALENE TRINIDAD
MARKETING ASSISTANT - FOREST LAKE MEMORIAL PARKS - MANGALDAN
0976-166-4512
IZRA GINELLA LAGUARDIA
OFFICE ASSISTANT - FOREST LAKE MEMORIAL PARKS - MANGALDAN
0951-706-8617
JEAN BAUZON - NEPASCUA
SALES ADMIN SUPERVISOR - FOREST LAKE MEMORIAL PARKS - MALASIQUI
0945-500-7449
Timeline
Sales Admin Assistant
Forest Lake Memorial Parks
03.2019 - Current
Telecollector
Better G Star Services Agency - Forest Lake Memorial Parks
11.2017 - 03.2019
Bachelor of Science - Information Technology
Colegio De Dagupan