Josua Rodriguez

• Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments
• Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment
• Established a culture of continuous learning by implementing regular feedback loops and performance evaluations
• Collaborated with school faculty members, administrators, and interior members of the department to determine training needs.
• Integrated technology resources into courses to diversify instruction.
• Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.

Training Unit:

• Assisted in conducting training needs assessment of the department.
• Assisted in the preparation of training materials and/or resources in technical training.
• Implemented approved training for client schools.
• Assisted in monitoring school's training progress.

Data Unit:

• Assisted in verifying and contextualization of school data, program implementation, and program evaluation.
• Assisted in the preparation of data-driven insights and recommendations for improving tech integration in client schools.

Research and Development (R&D) and Systems Unit:

• Conducted exploration and documentation of design, development, deployment, testing, and maintenance of systems and/or software as approved by the department head.
• Conducted user orientation/briefing for new or revised systems.

Account Management

• Met with administration regarding the role-based access and information to be included during account creation for students, faculty, and administrator.
• Secured data required for account creation and management.
• Set up user accounts, distribute usernames and passwords for students, faculty, and administration.

LMS Support

• Assisted in the usage of the LMS provided to client schools.
• Assisted in content creation as instructed by the client (school faculty/administrators.
• Maintained accurate data collection.
• Collected resources requested by the teachers and restore modules in the LMS.

Professional Development

• Implemented approved pocket training (small group training) for client schools in coordination with the Training Supervisor.
• Administered training evaluation after each professional development session.
• Contributed to improving training based on school data and client feedback.

Research and Development (R&D)

• Coordinated with the Systems Unit for the possible plugins that can be integrated in the LMS.
• Participated in testing and administration of the LMS.

• Ensured compliance with established security protocols, safeguarding company data from potential threats or breaches via hardware vulnerabilities.
• Leveraged diagnostic tools to swiftly identify root causes of technical issues, streamlining repair processes while mitigating future occurrences effectively.
• Collaborated with IT team members to optimize system functionality, sharing knowledge on best practices in hardware maintenance.
• Supported remote employees by assisting with home office setup and troubleshooting offsite hardware concerns as needed.