Joseph Arjay Consistente
67 South Poblacion San Fernando Cebu,CEB
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional cleanliness and customer service focus at Viking Ocean Cruise Lines to enhance guest satisfaction significantly. My collaboration with Singa Ship Management enhanced safety and project outcomes, showcasing my adaptability and team-player attitude. My expertise spans hospitality, housekeeping, and safety awareness, making me a valuable asset to any team.
Overview
9
9
years of professional experience
Work History
Statroom Attendant
Viking Ocean Cruise Lines /Magsaysay Maritime Corp
02.2017 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Ensuring all area of responsibility is ready and organized upon Guests arrival
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Able to work with pressure during disembarkation and embarkation.
Utility Houskeeping
Singa Ship Management Phil., Inc.
11.2015 - 07.2016
- Enhanced pipeline safety by conducting thorough inspections and identifying potential hazards.
- Ensured compliance with regulations, meticulously reviewing installation procedures and materials used in utilities projects.
- Collaborated with construction teams to monitor progress and maintain quality standards throughout ship
- Developed positive working relationships with contractors, facilitating open communication channels for improved project outcomes.
- Maintaining Public Areas of the Ship
Education
Bachelor of Science - Marine Transportation
Philippine Maritime Institute
73 Fernando Poe Jr.Ave,Quezon City Metro Manila05-2006
Skills
- Efficient work ethic
- Customer service focus
- Team player attitude
- Safety awareness
- Adaptable nature
- Personal hygiene maintenance
- Resourceful thinking
- Exceptional cleanliness
- Guest relations expertise
- Teamwork
- Hospitality industry
- Housekeeping
- Cleaning techniques
- Maintenance reports
Timeline
Statroom Attendant
Viking Ocean Cruise Lines /Magsaysay Maritime Corp
02.2017 - Current
Utility Houskeeping
Singa Ship Management Phil., Inc.
11.2015 - 07.2016
Bachelor of Science - Marine Transportation
Philippine Maritime Institute
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