JOSE III S. ZARAGOZA
Certified HR Associate
Porac, Province Of Pampanga,PAM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate teammate with strong organizational skills eagerness to learn and grow. Ready to help team achieve company goals creatively and efficiently.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Teammate
TaskUs
08.2023 - Current
- Inbound and Outbound Customer Support
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Gained strong leadership skills by managing meetings from start to finish.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to develop and implement creative solutions to complex problems.
Psychometrician Intern
Espada Psychological Consultancy
03.2023 - 06.2023
- Maintained ethical standards in all stages of the assessment process, safeguarding participant confidentiality and ensuring unbiased data collection methods.
- Enhanced test reliability by implementing rigorous quality control measures in the psychometric assessment process.
- Interacted with clients to assist in gaining insight, defining goals, and planning action to achieve effective personal development and adjustment.
- Updated records and prepared reports to outline program actions, results, and recommended improvements.
- Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
HR Associate
Porac Municipality Office Of The Vice Mayor
03.2023 - 06.2023
- Coordinated benefits administration tasks, effectively communicating updates to employees while maintaining confidentiality standards.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Developed and monitored employee recognition programs.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Collaborated closely with senior leadership on succession planning initiatives aimed at preparing the workforce for future challenges.
Guidance Counselor Intern
DHVSU Guidance And Testing Center
08.2022 - 11.2022
- Developed and conducted workshops and seminars to educate students, faculty and parents on relevant topics in field.
- Improved student outcomes by providing individualized guidance and support to a diverse group of students during their internship.
- Tailored counseling sessions to meet the individual needs of students, addressing a wide range of issues including academic struggles, social skills development and self-esteem building.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Used data to monitor students' progress and recommend solutions for improvement.
- Advised students on educational, career and social opportunities.
Education
Bachelor of Science - Psychology
Don Honorio Ventura State University
Bacolor, Province Of Pampanga, Philippines 04.2001 -
Skills
Problem-Solving
Teamwork and Collaboration
Organization and Time Management
Analytical Thinking
Verbal and Written Communication
Calm Under Pressure
Data Management
Microsoft Office
Team Management
Certification
Certified Human Resource Associate
Timeline
Teammate
TaskUs
08.2023 - Current
Psychometrician Intern
Espada Psychological Consultancy
03.2023 - 06.2023
HR Associate
Porac Municipality Office Of The Vice Mayor
03.2023 - 06.2023
Certified Human Resource Associate
03-2023
Guidance Counselor Intern
DHVSU Guidance And Testing Center
08.2022 - 11.2022
Bachelor of Science - Psychology
Don Honorio Ventura State University
04.2001 -