JOSE III S. ZARAGOZA
Certified HR Associate
Porac, Province Of Pampanga,PAM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate teammate with strong organizational skills eagerness to learn and grow. Ready to help team achieve company goals creatively and efficiently.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Teammate
TaskUs
08.2023 - Current
- Inbound and Outbound Customer Support
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Gained strong leadership skills by managing meetings from start to finish.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to develop and implement creative solutions to complex problems.
Psychometrician Intern
Espada Psychological Consultancy
03.2023 - 06.2023
- Maintained ethical standards in all stages of the assessment process, safeguarding participant confidentiality and ensuring unbiased data collection methods.
- Enhanced test reliability by implementing rigorous quality control measures in the psychometric assessment process.
- Interacted with clients to assist in gaining insight, defining goals, and planning action to achieve effective personal development and adjustment.
- Updated records and prepared reports to outline program actions, results, and recommended improvements.
- Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
HR Associate
Porac Municipality Office Of The Vice Mayor
03.2023 - 06.2023
- Coordinated benefits administration tasks, effectively communicating updates to employees while maintaining confidentiality standards.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Developed and monitored employee recognition programs.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Collaborated closely with senior leadership on succession planning initiatives aimed at preparing the workforce for future challenges.
Guidance Counselor Intern
DHVSU Guidance And Testing Center
08.2022 - 11.2022
- Developed and conducted workshops and seminars to educate students, faculty and parents on relevant topics in field.
- Improved student outcomes by providing individualized guidance and support to a diverse group of students during their internship.
- Tailored counseling sessions to meet the individual needs of students, addressing a wide range of issues including academic struggles, social skills development and self-esteem building.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Used data to monitor students' progress and recommend solutions for improvement.
- Advised students on educational, career and social opportunities.
Education
Bachelor of Science - Psychology
Don Honorio Ventura State University
Bacolor, Province Of Pampanga, Philippines 04.2001 -
Skills
Problem-Solving
Certification
Certified Human Resource Associate
Timeline
Teammate
TaskUs
08.2023 - Current
Psychometrician Intern
Espada Psychological Consultancy
03.2023 - 06.2023
HR Associate
Porac Municipality Office Of The Vice Mayor
03.2023 - 06.2023
Certified Human Resource Associate
03-2023
Guidance Counselor Intern
DHVSU Guidance And Testing Center
08.2022 - 11.2022
Bachelor of Science - Psychology
Don Honorio Ventura State University
04.2001 -
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