Jonrey Aranco
Liloan, Province Of Cebu,CEB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT support position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Desktop Support Officer
Axiom Technology
11.2022 - Current
- Developed and maintained strong relationships with users to facilitate open communication channels and ensure satisfaction in the level of desktop support provided.
- Engaged in ongoing professional development opportunities related to desktop support methodologies, enhancing skill set and staying current on industry trends.
- Reduced downtime for users by efficiently resolving hardware and software problems in a timely manner.
- Collaborated with IT team members to implement system upgrades and minimize disruptions for staff during transitions.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
Logistics Coordinator
Cebu Graphic Star Imaging Corporation
06.2018 - 10.2022
- Monitored inbound and outbound operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Education
Visual Media Arts With Programming Technology -
Datamex Institute of Computer Techonology
Mandaue City, Province Of Cebu, Philippines03.2013
Skills
- Active Directory Management
- Ticketing system proficiency
- Data Backup and Recovery
- Remote Desktop Support
- Software Installation
- Application support
- Network Connectivity
- Mobile Device Support
- Desktop imaging
- Printer setup and maintenance
- System Configuration
- CCTV Installation
Timeline
Desktop Support Officer
Axiom Technology
11.2022 - Current
Logistics Coordinator
Cebu Graphic Star Imaging Corporation
06.2018 - 10.2022
Visual Media Arts With Programming Technology -
Datamex Institute of Computer Techonology
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