Summary
Overview
Work History
Education
Skills
Timeline
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Jonrey Aranco

Liloan, Province Of Cebu,CEB

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT support position. Ready to help the team achieve company goals.

Overview

6
6
years of professional experience

Work History

Desktop Support Officer

Axiom Technology
11.2022 - Current
  • Developed and maintained strong relationships with users to facilitate open communication channels and ensure satisfaction in the level of desktop support provided.
  • Engaged in ongoing professional development opportunities related to desktop support methodologies, enhancing skill set and staying current on industry trends.
  • Reduced downtime for users by efficiently resolving hardware and software problems in a timely manner.
  • Collaborated with IT team members to implement system upgrades and minimize disruptions for staff during transitions.
  • Installed and configured operating systems and applications.
  • Diagnosed and troubleshot hardware, software and network issues.

Logistics Coordinator

Cebu Graphic Star Imaging Corporation
06.2018 - 10.2022
  • Monitored inbound and outbound operations to establish timely delivery of packages.
  • Generated documentation and information required for customer shipments.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.

Education

Visual Media Arts With Programming Technology -

Datamex Institute of Computer Techonology
Mandaue City, Province Of Cebu, Philippines
03.2013

Skills

  • Active Directory Management
  • Ticketing system proficiency
  • Data Backup and Recovery
  • Remote Desktop Support
  • Software Installation
  • Application support
  • Network Connectivity
  • Mobile Device Support
  • Desktop imaging
  • Printer setup and maintenance
  • System Configuration
  • CCTV Installation

Timeline

Desktop Support Officer

Axiom Technology
11.2022 - Current

Logistics Coordinator

Cebu Graphic Star Imaging Corporation
06.2018 - 10.2022

Visual Media Arts With Programming Technology -

Datamex Institute of Computer Techonology

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Jonrey Aranco