JONNA DE QUIROZ AZARCON, RM
Cavite
Summary
Obtain a position in a company where I can maximize my management skills, quality assurance, and fully utilize my skills and training.
Overview
15
15
years of professional experience
Work History
Virtual Assistant
Onlinejobs.ph and Upwork.com
Tanza
08.2019 - 11.2024
- Student loan and Credit card debt with Great Business Virtual Staffing.
- Knee brace with Globalsync Business Solutions ( Dasmarinas, Bayan ).
- Insurance with American Income Life.
- Real estate with Real Estate Wealth Acquisitions for 3 months, based in Texas. Cold calling
- Medicare ( Voice Lead generation ) with VIBES LLC.
- Real Estate based in Columbus/Cementhomesllc
- Solar system assistant based in Florida
Online English Teacher
51talk
09.2019 - 02.2020
- Online English teacher (Kids - adult) for 6 months
iQor Philippines
Dasmarinas
05.2017 - 08.2018
- Inbound and outbound credit card collection.
Customer Service Representative
Spirit Airlines
03.2018 - 06.2018
- Handled inbound calls, answering all queries about their flight, helped them book flights online, handled credit card payments thru the Spirit payment system
Sr. Agent
iQor Philippines
Cavite City
03.2014 - 10.2016
- Billing/ Customer Service and Trouble-shooting all type of smartphones and devices
Spanish Customer Service Representative
One Contact Center
Julia Vargas
08.2009 - 02.2014
- Handled mystery shopping for inbound and outbound calls, telecommunication (Intermetro and Direct Line Philippines)calling cards.
Education
Diploma - Midwifery
Cavite State University
Indang, Cavite01.2024
Bachelor of science - Medical technology
Cavite State University
Indang, Cavite01.2021
Bachelor of science - secondary education major in English
Cavite State University
Tanza, Cavite01.2020
Finishing Course - Call Center Agent
TESDA Vocational Course
Quezon City01.2009
High School -
Commonwealth High School
Commonwealth, Quezon City01.2005
Computer programming - Computer Science
Asian Institute of Computer Studies
Fairview01.2005
Elementary School -
Commonwealth Elementary School
Commonwealth, Quezon City01.2001
Skills
- Computer Literacy; MS word and WPS excel
- Can work under pressure/Flexible
- Experienced in providing telecommunication services
- Familiar with various real estate CRMs, cold-calling software, phones, and apps
Training
- Mother and newborn care
- Prenatal care
- Postpartum care
- Family planning
- Handle normal delivery
- Suturing
- IV insertion/Removal
References
- Marife Pagaduan, Operations Manager at iQor Phils. - T-Mobile Acct., 4/Flr SM Dasmariñas, Cavite City, 0918-9269916
- Hazel Baldovino, Operations Manager at One Contact Center, Antel Global Bldg J. Vargas, Pasig, 0915-7196437, lezah1978@gmail.com
- Rachel Cutanda, RM Cavite State University classmate, 0955-094-5610
Locationexperience
- BM Satur lying-in
- Mom and Daughter Lying-In Clinic
- Doctors' Maternity & Lying-in, Medical and Diagnostic Center
- ERS Maternity & Pediatric Care Clinic
- Rentosa Maternity and Lying-In Clinic
- Cristina S. Fernandez RM Lying-In Clinic
Timeline
Online English Teacher
51talk
09.2019 - 02.2020
Virtual Assistant
Onlinejobs.ph and Upwork.com
08.2019 - 11.2024
Customer Service Representative
Spirit Airlines
03.2018 - 06.2018
iQor Philippines
05.2017 - 08.2018
Sr. Agent
iQor Philippines
03.2014 - 10.2016
Spanish Customer Service Representative
One Contact Center
08.2009 - 02.2014
Diploma - Midwifery
Cavite State University
Bachelor of science - Medical technology
Cavite State University
Bachelor of science - secondary education major in English
Cavite State University
Finishing Course - Call Center Agent
TESDA Vocational Course
High School -
Commonwealth High School
Computer programming - Computer Science
Asian Institute of Computer Studies
Elementary School -
Commonwealth Elementary School
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