John Vincent Reyes
Senior DevOps Platform Engineer
Malabon, Metro Manila
Summary
A goal-oriented, passionate individual aiming to be an asset to any company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strives to be 1% better everyday.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Senior DevOps Platform Engineer
Trend Micro
Pasig
05.2022 - Current
- Implemented security best practices, safeguarding sensitive data and minimizing vulnerabilities.
- Ensured smooth transitions during major platform upgrades by meticulously planning rollouts, testing thoroughly, and providing post-deployment support when needed.
- Established metrics-driven culture, utilizing key performance indicators to guide decision-making in platform operations.
- Addressed performance bottlenecks by conducting thorough profiling and analysis of system components.
- Spearheaded migration efforts to cloud-based infrastructure, resulting in improved scalability and cost savings.
Technology Consultant (SAP FICO)
DXC TEchnologies
Taguig
08.2020 - 12.2021
- Troubleshoots issues in SAP software on a technical level
- Does primary debugging on programs used in SAP Finance Module
- Assist in Migration from SAP R3 to SAP S4 Hana
- Responds to Clients' requests for configurations needed in SAP Software
- In-charge of monitoring daily tasks assigned to colleagues to ensure proper tracking of issues.
Customer Service Representative
Telus International
Pasig
05.2019 - 12.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Electronics And Communications Engineering
Polytechnic University of The Philippines
Philippines 06.2014 - 05.2019
Skills
AWS administration
Suspect File Analysis (Threat detection)
AWS Cloud Formation
Containerization
Terraform
Bash
Jenkins
Windows
Linux
Microsoft Azure
Networking (TLS, Firewalls, Subnetting)
Salesforce
Incident Response
Virtualization Technologies
DevOps Methodologies
SAP
Certification
VMware Certified Advanced Professional - Data Center Virtualization
Timeline
VMware Certified Advanced Professional - Data Center Virtualization
08-2023
Trend Micro Web Security Certified Expert
05-2023
Senior DevOps Platform Engineer
Trend Micro
05.2022 - Current
Azure Fundamentals Az-900
10-2021
Technology Consultant (SAP FICO)
DXC TEchnologies
08.2020 - 12.2021
Licensed Electronics Engineer
10-2019
Customer Service Representative
Telus International
05.2019 - 12.2019
Bachelor of Science - Electronics And Communications Engineering
Polytechnic University of The Philippines
06.2014 - 05.2019
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