John Rev Villanueva

*Monitor computer systems and perform proactive maintenance.

*Ensure that server installation,testing and commisioning or repair and maintenance services are performed in accordance with the requirements.

*Ensure that the IT equipments are aligned and maintained in good working condition to achieved quality standard.

*Generate daily, weekly, monthly report

*Support end user to diagnose hardware, network and computer software programs accurately and quickly as possible.

*Monitoring(PRTG network monitoring and Data Center).

*Registering new employee to Biometrics and managing their accounts.

*Set-up and configure network/server/security/it equipments

*Set up new data center, servers, cctv, biometrics(door access), cabling and desktops

*Monitored network capacity and performance to diagnose and resolve complex network problems.

*Provided network support services for devices such as hubs, bridges, routers, and other hardware.

*Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.

*Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.

*Enhanced security by implementing firewalls, VPNs, and access control systems.

*Provided complete end-to-end engineering and installation of route-based IP network solutions.

*Assisted with implementation and support of network monitoring tools.

*Created VPN infrastructure and allowed for secure remote connections.

*Collaborated with engineering to report issues, manage project deliverables and provide status reports.

*Maintained company servers, computers, printers, cables and other equipment.

*Planned implementation of network enhancements and upgrades.

*Diagnosed network problems involving combination of hardware, software, power and communications issues.

*Implemented WAN and LAN designs in multi-datacenter configurations.

*To understand the Customer’s organizational structure and become familiar with the
Customer’s network implementation and support processes and procedures to help in designing a
network that is available and sustainable.
*To troubleshoot equipment and network problems,participate in critical maintenance windows,
and to open and track TAC cases through to problem resolution on pre and post production issues.
*To raise equipment, Return Material Authorizations
(RMA’s) and to track these through to
problem resolution.

*Configured hardware, devices, and software to set up work stations for employees.

*Managed hardware and software inventory, ensuring timely updates and replacements as needed.

*Maintained servers and systems to keep networks fully operational during peak periods.

*Explained technical information in clear terms to promote better understanding for non-technical users.

*Monitor computer systems and perform proactive maintenance.

*Ensure that server installation,testing and commisioning or repair and maintenance services are performed in accordance with the requirements.

*Ensure that the Studio equipments are aligned and maintained in good working condition to achieved quality standard.

*Generate daily, weekly, monthly report

*Support end user to diagnose hardware, network and computer software programs accurately and quickly as possible.

*Monitoring(PRTG network monitoring and Data Center).

*Registering new employee to Biometrics and managing their accounts.

*Set-up and configure network/server/security/it equipments

*Set up new data center, servers, cctv, biometrics(door access), cabling and desktops

*Configured hardware, devices, and software to set up work stations for employees.

*Managed hardware and software inventory, ensuring timely updates and replacements as needed.

*Maintained servers and systems to keep networks fully operational during peak periods.

*Explained technical information in clear terms to promote better understanding for non-technical users.

*Monitor computer systems and perform proactive maintenance.

*Ensure that server installation,testing and commisioning or repair and maintenance services are performed in accordance with the requirements.

*Ensure that the Studio equipments are aligned and maintained in good working condition to achieved quality standard.

*Generate daily, weekly, monthly report

*Support end user to diagnose hardware, network and computer software programs accurately and quickly as possible.

*Monitoring(PRTG network monitoring and Data Center).

*Registering new employee to Biometrics and managing their accounts.

*Set-up and configure network/server/security/it equipments

*Set up new data center, servers, cctv, biometrics(door access), cabling and desktops

*Monitor computer systems and perform proactive maintenance.

*Ensure that server installation,testing and commisioning or repair and maintenance services are performed in accordance with the requirements.

*Ensure that the IT equipments are aligned and maintained in good working condition to achieved quality standard.

*Generate daily, weekly, monthly report

*Support end user to diagnose hardware, network and computer software programs accurately and quickly as possible.

*Monitoring(PRTG network monitoring and Data Center).

*Registering new employee to Biometrics and managing their accounts.

*Set-up and configure network/server/security/it equipments

*Set up new data center, servers, cctv, biometrics(door access), cabling and desktops

*Streamlined communication between architects and engineers by accurately translating design concepts into technical plans.

*Produced consistently accurate drawings that reduced need for revisions during construction phase, leading to faster completion times on multiple projects.

*Collaborated closely with project managers and design team members to translate conceptual ideas into precise technical documents.

*Served as a reliable resource for troubleshooting CAD-related issues among colleagues, fostering overall team success in meeting deadlines and quality standards.

*Monitor computer systems and perform proactive maintenance.

*Ensure that server installation,testing and commisioning or repair and maintenance services are performed in accordance with the requirements.

*Ensure that the IT equipments are aligned and maintained in good working condition to achieved quality standard.

*Support end user to diagnose hardware, network and computer software programs accurately and quickly as possible.

*Set-up and configure network/server/security/it equipments

*Set up new (servers, cctv, biometrics(door access), cabling and desktops

*Monitor computer systems and perform proactive maintenance.

*Ensure that server installation,testing and commisioning or repair and maintenance services are performed in accordance with the requirements.

*Ensure that the IT equipments are aligned and maintained in good working condition to achieved quality standard.
*Generate daily, weekly, monthly report
*Support end user to diagnose hardware, network and computer software programs accurately and quickly as possible.
*Monitoring(PRTG network monitoring and Data Center).
*Registering new employee to Biometrics and managing their
accounts.
*Set-up and configure network/server/security/it equipments
*Set up new data center, servers, cctv, biometrics(door access), cabling management and desktops

• Developed user-friendly applications for improved customer experience and satisfaction.