JOHN MAR ARMAMENTO
Office-Admin/Billing Liaison
MANDAUE CITY,CEBU
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Technical Representative / Office Staff / Billing Liaison
Rosch Enterprises
Cebu
02.2017 - Current
- Reconciled billing discrepancies with regulatory agencies and finance department.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Service Crew / Agent
Kettle Foods Corporation
Cebu
11.2016 - 01.2017
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Purchasing Officer / Office Staff
JC Armamento Development Inc.
MANDAUE CITY
05.2012 - 05.2016
- Enhanced supplier relationships by conducting regular performance evaluations and providing constructive feedback.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Optimized inventory levels by closely monitoring demand patterns and adjusting re-order points accordingly.
- Reviewed order updates to identify best practices aligned with corporate goals.
Service Crew
Jollibee
Cebu City
12.2011 - 03.2012
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
Education
Bachelor's Degree - Bachelor of Science in Computer Science
Cebu Institute of Technology-University
Skills
Attention to detail
Self motivation
Time management abilities
Adaptability and flexibility
Organizational skills
Problem-solving aptitude
Attention to detail
Certification
Freelance Academy (Virtual Assistant Training), Completing the 15-hr Quickbooks Online Advance Training which includes Fundamentals of Bookkeeping, Preparation of Chart Accounts, Bank Reconciliation, Quickbooks Online Functions, and Creation of Invoice Bills, Sales Order, 2024
Personal Particulars
- Age :32
- Date of Birth :March 20,1992
- Nationality : Filipino
- Status : Single
Timeline
Technical Representative / Office Staff / Billing Liaison
Rosch Enterprises
02.2017 - Current
Service Crew / Agent
Kettle Foods Corporation
11.2016 - 01.2017
Purchasing Officer / Office Staff
JC Armamento Development Inc.
05.2012 - 05.2016
Service Crew
Jollibee
12.2011 - 03.2012
Bachelor's Degree - Bachelor of Science in Computer Science
Cebu Institute of Technology-University
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