Summary
Overview
Work History
Education
Skills
TRAINING
Graphic Design
Timeline
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JOHN-ZENT MALLARI LISING

JOHN-ZENT MALLARI LISING

Magalang,PAM

Summary

Dependable professional experienced in delivering quality work and supporting team collaboration. Achieved results through effective communication, adaptability, and strong client relations. Focused on integrity and determination to meet changing needs and drive success.

Overview

9
9
years of professional experience

Work History

Clearance Agent

PHI Federal Express Pacific, LLC
05.2023 - Current

Expanded responsibilities as Clearance Agent by joining Canada Market Support Group, leveraging specialized training for operational excellence and process improvement. Contributed to Quality Driven Management (QDM) projects and employee engagement initiatives, and served on Rewards and Recognition Committee to foster positive workplace culture.

Engaged in the Digital Workforce Incubator, supporting innovation and digital transformation initiatives, and participating in CSR activities sponsored by FedEx.

ESL Teacher (Online)

IVOLINE IBT CORE Inc.
08.2019 - 06.2021

ESL Teacher (Offline)

IVOLINE IBT CORE Inc.
01.2017 - 05.2021

Education

Bachelor of Secondary Education - MAPEH

Pampanga State Agricultural University
01-2017

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Dolores National High School
01-2013

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Sto. Rosario Elementary School
01-2009

Skills

  • Customer service
  • Problem-solving
  • Communication skills
  • Multitasking
  • Flexibility and Adaptability
  • Attention to Detail
  • Microsoft Office Applications
  • Critical thinking
  • Creativity
  • Positive attitude

TRAINING

  • Contact Center Services NCII, Top Link Global Services, Magalang, Pampanga
  • May 12, 2022 – June 15, 2022

Graphic Design

Passionate about graphic design using Canva and other tools, creating visually engaging presentations, posters, and digital content. Enjoy exploring creative design trends and enhancing visual communication skills through continuous learning.

Timeline

Clearance Agent

PHI Federal Express Pacific, LLC
05.2023 - Current

ESL Teacher (Online)

IVOLINE IBT CORE Inc.
08.2019 - 06.2021

ESL Teacher (Offline)

IVOLINE IBT CORE Inc.
01.2017 - 05.2021

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Dolores National High School

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Sto. Rosario Elementary School

Bachelor of Secondary Education - MAPEH

Pampanga State Agricultural University
JOHN-ZENT MALLARI LISING