Summary
Overview
Work History
Skills
Tasks
Timeline
Generic
John Mark Molito

John Mark Molito

Naic, Province Of Cavite

Summary

Hi. My name is John Mark Molito. I've been in the industry for over 5 years now supporting various international accounts. I usually communicate with clients through email, inbound/outbound calls and do admin tasks. I am flexible, receptive and capable.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

Peak Support Global Enterprises Inc.
03.2024 - Current

• Emails

• Chats

• Inbound Calls

Financial Advisor

Fifth Third Bank
01.2022 - 01.2023
  • Inbound/Outbound Calls
  • Assisting clients managing their Loans, Mortgages, Savings and Credit Cards
  • Process Payments

Hotel Coordinator

Choice Hotels
01.2020 - 01.2022
  • Responding to Email and Phone Calls
  • Understanding and identifying the requirements for each event
  • Assisting with the planning and organizing of special events, such as weddings or conventions
  • Researching and selecting vendors such as caterers, decorators, and musicians
  • Checking the availability of the client's preferred time and Booking the date/s

Financial Advisor

Citi Bank
01.2018 - 01.2020
  • Inbound/Outbound Calls
  • Assisting client with retail and store cards
  • Processing Payments
  • General Inquiries
  • Data Entry

Skills

  • Financial accounting
  • Analytical thinking
  • Detail orientation
  • Risk assessment
  • Customer Service

Tasks

  • Responding to Email and Phone Calls
  • Understanding and identifying the requirements for each event
  • Assisting with the planning and organizing of special events, such as weddings or conventions
  • Inbound/Outbound Calls
  • Assisting clients managing their Loans, Mortgages, Savings and Credit Cards
  • Process Payments
  • Researching and selecting vendors such as caterers, decorators, and musicians
  • Checking the availability of the client's preferred time and Booking the date/s
  • General Inquiries
  • Data Entry

Timeline

Customer Service Associate

Peak Support Global Enterprises Inc.
03.2024 - Current

Financial Advisor

Fifth Third Bank
01.2022 - 01.2023

Hotel Coordinator

Choice Hotels
01.2020 - 01.2022

Financial Advisor

Citi Bank
01.2018 - 01.2020
John Mark Molito