Lawrence Regalado
Davao City
Summary
Customer Service Representative with more than 4 years of experience in Business Process Outsourcing. Demonstrated ability in verbal and written communication. Passionate about providing excellent customer service and building positive relationships with clients.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Little Riders AU
06.2023 - 02.2024
- Assisted customers with their inquiries about the products and orders placed through email and chat
Customer Service Associate/Accounting Clerk
Arrow Go Logistics
01.2019 - 05.2023
- Performs a range of general accounting support tasks to ensure accurate financial records
- Answered customers' inquiries through chat and email
Education
BS - Accountancy
University of Mindanao
01.2018
Skills
- MS Powerpoint
- Microsoft Excel
- Microsoft Word
- Google Suite
- Zendesk
- Salesforce
- Basic Accounting
- Verbal & Written Communication
- Financial Accounting
- Accounts Payables & Disbursements
- Customer support
References
- Katren Kaye P. Carnaje, Dept. Head, 09391388390, Arrowgo Logistics
- Ephraim, Corcuera, Team Lead, 09694014624, Little Riders AU
Languages
English
Bilingual or Proficient (C2)
Timeline
Customer Service Associate
Little Riders AU
06.2023 - 02.2024
Customer Service Associate/Accounting Clerk
Arrow Go Logistics
01.2019 - 05.2023
BS - Accountancy
University of Mindanao
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