Joey Catacutan
Senior Quality Assurance Analyst
Malabon
Summary
Experienced and results-driven Senior QA Engineer with a robust background in software quality assurance and testing. Proficient in both manual and automated testing methodologies, with expertise in leading QA teams, crafting test plans, and ensuring the delivery of high-quality software products. Skilled in utilizing a diverse range of testing tools and technologies to enhance processes and accomplish business objectives.
Overview
17
17
years of professional experience
Work History
Senior QA Analyst
Cartrack Philippines Inc.
5 2022 - Current
- Developed automated functional testing for web and mobile CRM applications using Katalon Studio.
- Conducted functional, regression, and smoke testing for mobile and web systems.
- Gathered and discussed requirements with clients and users to create business and test requirements.
- Provided technical support for older versions of the system.
Information Technology Team Lead
Total Crest Business Support Inc.
07.2021 - 12.2021
- Created and executed test scripts for front-end automation using Katalon Studio and Recorder
- Performed functional, regression, and smoke testing for online casino website
- Communicated requirements to Asian counterparts and documented them as user stories
- Provided administrative support for IT team members.
Information Technology Team Lead
Telfa Outsourcing Services Inc.
05.2018 - 06.2021
- Developed and maintained automation-testing scripts using Katalon Studio and Katalon Recorder.
- Conducted API testing using Postman.
- Collaborated with end-users, stakeholders, and clients to gather and document new requirements.
- Facilitated sprint planning and breakdown of requirements into user stories.
- Executed functional testing for new features of the system.
- Conducted Smoke and Regression Testing during the testing phase.
- Documented bugs and user stories and filed them in Jira.
Senior Quality Assurance Engineer/Team Lead
24/7 Customer Philippines, Inc.
09.2014 - 12.2017
- Defined QA strategies in collaboration with developers and QA team members
- Planned and executed manual tests on IVR applications and wrote automated test scripts
- Reported QA status to project stakeholders and maintained testing documents
- Utilized Redmine and Jira for bug tracking and ticket management.
Senior Quality Assurance Engineer/Team Lead
Tyche Consulting Limited Phils. ROHQ
09.2012 - 08.2014
- Conducted GUI testing, cross-browser validation, and functionality testing for Backoffice, ECOMM and online sites.
- Created test plans based on requirement specifications and assigned tasks using Jira
- Delivered quality test status reports to project teams and stakeholders
- Established QA processes and trained team members.
Quality Assurance Engineer
Advanced Card Systems Technologies Limited
09.2008 - 08.2012
- Perform functional and non-funcional test for Smart Card devices, application and cards
- Coordinated and escalated any Quality related issues and concerns to the Quality Assurance Team Lead
- Collaborated with the Product Marketing Team regarding product requirements and specifications
- Designed, developed, and reviewed test plans, methods, and processes for software verification and validation in a timely and efficient manner
- Set up and maintained functional, performance and integration testing environments, including OS, application server, etc
- Developed, wrote, and executed test cases during system integration, user acceptance, and regression testing phases of product development
- Tested software for the validity of results, accuracy, reliability, and conformance to established standards
- Identified, isolated, and documented bugs clearly and concisely in the bug database.
Quality Assurance Engineer/Asst. Team Leader
Alsons/Canon Information Technologies Philippines Inc
01.2008 - 06.2008
- Monitored QA team deliverables and performed QA testing of Canon printers and printer drivers
- Updated and formatted test matrices and performed PC formatting and OS partitioning.
Junior Quality Assurance Engineer
Alsons/AWS Information Systems Inc.
09.2007 - 12.2007
- Conducted QA testing of Lenovo laptops, operating systems, and applications
- Provided progress reports for preload team projects and updated test cases.
Education
Bachelor of Science Major in Computer Engineering -
Adamson University
Skills
GITundefined
References
Available upon request
Timeline
Information Technology Team Lead
Total Crest Business Support Inc.
07.2021 - 12.2021
Information Technology Team Lead
Telfa Outsourcing Services Inc.
05.2018 - 06.2021
Senior Quality Assurance Engineer/Team Lead
24/7 Customer Philippines, Inc.
09.2014 - 12.2017
Senior Quality Assurance Engineer/Team Lead
Tyche Consulting Limited Phils. ROHQ
09.2012 - 08.2014
Quality Assurance Engineer
Advanced Card Systems Technologies Limited
09.2008 - 08.2012
Quality Assurance Engineer/Asst. Team Leader
Alsons/Canon Information Technologies Philippines Inc
01.2008 - 06.2008
Junior Quality Assurance Engineer
Alsons/AWS Information Systems Inc.
09.2007 - 12.2007
Senior QA Analyst
Cartrack Philippines Inc.
5 2022 - Current
Bachelor of Science Major in Computer Engineering -
Adamson University
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