ANGELO A. ORTIZ

• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Enhanced software quality by implementing comprehensive test plans and executing test cases.
• Performed end-to-end testing on web applications, ensuring an exceptional user experience across various platforms and devices.
• Performed Functional-System Testing to ensure that product is built correctly according to requirements and design specifications.
• Reduced product defects by performing thorough regression testing during each release cycle to ensure that code change does not introduce unintentional breaks in the system.
• Helps in maintaining automated testing scripts using Playwright, resulting in increased efficiency and reduced manual effort.
• Documented and analyzed test results and made recommendations.
• Identified and reported software issues promptly in JIRA, contributing to swift resolution and improved product performance.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Mentored junior team members in QA best practices, fostering a culture of continuous learning and professional growth.
• Played a key role in successful software deployments through diligent validation of release candidates against established acceptance criteria.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

Project Highlights:

Sportsbook (Online Sportsbook Betting)

• Authored and maintained well-organized test strategies to ensure high quality product is delivered on each release cycle.
• Completed in-depth usability testing on Windows, Android and iOS mobile devices.

• Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
• Kept scripts and test cases updated with current requirements.
• Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
• Performed Functional-Manual Testing and Mobile Testing for Cloud based applications and Web based applications.
• Expanded team knowledge base, mentoring junior QA analysts on best practices and industry standards.
• Performed product demo of working feature for monthly release to Product owners and Business stakeholders.
• Helps in maintaining Cucumber BDD scripts for automation to minimize manual effort and increase accuracy.

Project Highlights:

AT&T Salesforce Integration

• Performed comprehensive back-end and integration testing to ensure system reliability