Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Hi, I’m

JOEAN SUIZO

Housekeeping Trainer
SAMPALOC,Philippines

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
years of professional experience

Work History

Astoria Plaza Hotel
Pasig City , Philippines

Housekeeping Trainer
05.2023 - Current

Job overview

  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Jebsen Maritime Agency
Makati

Cabin Steward
02.2011 - 08.2019

Job overview

  • Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
  • Monitored cabin during flights and responded to passenger inquiries or issues.
  • Used excellent customer service skills in addressing passengers' needs.

Sea Chefs
Hamburg

Cabin Steward
04.2001 - 02.2008

Job overview

  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Monitored cabin during flights and responded to passenger inquiries or issues.

Tui Cruises
Hamburg

Executive Chief Housekeeper
06.2008 - 01.2011

Job overview

  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Meralco
SAMPALOC

Collector
05.1998 - 01.2001

Job overview

  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

Magsaysay Lines Agency
Manila

Cabin Steward
07.1993 - 01.1997

Job overview

  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.

Phil Plaza Hotel
Manila

Banquet Waiter
03.1989 - 02.1993

Job overview

  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Education

Joji Ilagan Centre
Davao City Philippines

Graduated from Hotel And Restaurant Services
12-1998

University Overview

Skills

Housekeeping

  • Cleaning Bathrooms
  • Vacuuming and Sweeping
  • Polishing Surfaces
  • Hospitality Management
  • Dusting Furniture
  • Natural Cleaning Products
  • Greet Guests
  • Interior and Exterior Cleaning

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balanceCompany CultureCareer advancementPaid sick leaveHealthcare benefitsPersonal development programsTeam Building / Company Retreats

Timeline

Housekeeping Trainer
Astoria Plaza Hotel
05.2023 - Current
Cabin Steward
Jebsen Maritime Agency
02.2011 - 08.2019
Executive Chief Housekeeper
Tui Cruises
06.2008 - 01.2011
Cabin Steward
Sea Chefs
04.2001 - 02.2008
Collector
Meralco
05.1998 - 01.2001
Cabin Steward
Magsaysay Lines Agency
07.1993 - 01.1997
Banquet Waiter
Phil Plaza Hotel
03.1989 - 02.1993
Joji Ilagan Centre
Graduated from Hotel And Restaurant Services

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JOEAN SUIZOHousekeeping Trainer