JOEAN SUIZO
Housekeeping Trainer
SAMPALOC,Manila
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
11
11
years of post-secondary education
Work History
Housekeeping trainer
Astoria Plaza
Pasig City , Philippines
05.2023 - Current
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Supported productivity increase and business growth through new hire training and mentoring.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Cabin Steward
Jebsen Maritime Agency
Makati
02.2011 - 08.2019
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Used excellent customer service skills in addressing passengers' needs.
Cabin Steward
Sea Chefs
Hamburg
04.2001 - 02.2008
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Monitored cabin during flights and responded to passenger inquiries or issues.
Executive Chief Housekeeper
Tui Cruises
Hamburg
06.2008 - 01.2011
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Collector
Meralco
SAMPALOC
05.1998 - 01.2001
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Cabin Steward
Magsaysay Lines Agency
Manila
07.1993 - 01.1997
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Banquet Waiter
Phil Plaza Hotel
Manila
03.1989 - 02.1993
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
Graduated - Hotel And Restaurant Services
Joji Ilagan Centre
Davao City Philippines 06.1988 - 12.1998
Skills
Housekeeping
undefinedTimeline
Housekeeping trainer
Astoria Plaza
05.2023 - Current
Cabin Steward
Jebsen Maritime Agency
02.2011 - 08.2019
Executive Chief Housekeeper
Tui Cruises
06.2008 - 01.2011
Cabin Steward
Sea Chefs
04.2001 - 02.2008
Collector
Meralco
05.1998 - 01.2001
Cabin Steward
Magsaysay Lines Agency
07.1993 - 01.1997
Banquet Waiter
Phil Plaza Hotel
03.1989 - 02.1993
Graduated - Hotel And Restaurant Services
Joji Ilagan Centre
06.1988 - 12.1998
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