Jocelyn Ralleca
2545 M. Hizon St. Blumentritt Sta.Cruz Manila
Summary
Dynamic professional with extensive experience at Sycwin Coating & Wires Inc., excelling in order processing and database management. Proven ability to enhance customer satisfaction through exceptional service and efficient invoicing. Adept at multitasking in fast-paced environments, ensuring accuracy and organization in all tasks. Strong communicator with a commitment to excellence.
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Sales Secretary
Sycwin Coating & Wires Inc.
Quezon City
06.2016 - Current
- Taking order of the customer
- Invoicing and prepare delivery of the customer
- Maintained customer databases and ensured accurate record-keeping.
- Filing of documents and preparing delivery reports everyday.
- We also multi tasking in our office
- Answered and directed incoming calls using multi-line telephone system.
Corporate Printer Consultant
Simplelife Consulting Inc.
Pasig
05.2011 - 05.2016
- Handled corporate accounts
- Incoming and outbound calls regarding printers .
- Collaborated with technical Dept. To meet client specifications and deadlines.
Cashier
Max's Restaurant
Quezon City
12.2010 - 04.2011
- Processed customer transactions efficiently and accurately at a busy dining establishment.
- Assisted customers with menu selections and answered questions about daily specials.
- Maintained cleanliness and organization of the cashier area throughout shifts.
Bar Attendant
Max's Restaurant
Quezon City
01.2007 - 01.2009
- Prepared and served beverages to customers efficiently.
- Maintained cleanliness and organization of the bar area.
- Assisted in managing inventory of bar supplies and ingredients.
Customer Service Assistant
Max's Restaurant
Quezon City
10.2003 - 03.2004
- Assisted customers with menu selections and dietary restrictions.
- Processed transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Provided exceptional service to enhance overall dining experience for guests.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
Our Lady of Fatima University
Valenzuela , Philippines 06.2000 - 03.2003
Colegio De San Pascal Baylon
Bulacan, Philippines Skills
- Order processing
- Invoice preparation
- Database management
- Document filing
Languages
Filipino
First Language
English
Beginner (A1)
A1
Timeline
Sales Secretary
Sycwin Coating & Wires Inc.
06.2016 - Current
Corporate Printer Consultant
Simplelife Consulting Inc.
05.2011 - 05.2016
Cashier
Max's Restaurant
12.2010 - 04.2011
Bar Attendant
Max's Restaurant
01.2007 - 01.2009
Customer Service Assistant
Max's Restaurant
10.2003 - 03.2004
Bachelor of Science - Hotel, Motel, And Restaurant Management
Our Lady of Fatima University
06.2000 - 03.2003
Colegio De San Pascal Baylon