Joanne Patrice Malihan
Malabon, Metro Manila
Summary
Developed skills in managing client accounts and resolving financial discrepancies in professional environment. Seeking to transition into new field where analytical thinking and customer service are highly valued. Ready to leverage problem-solving and communication abilities to make meaningful impact in new role.
Overview
6
6
years of professional experience
Work History
Billing and Collection Associate
Capex Lending Group Inc.
09.2018 - Current
- Manage billing processes and ensure the timely collection of payments from customers or clients.
- Maintained organized records of all collection activities and facilitate accurate report.
- Analyzed credit reports to assess clients financial situations for effective collections.
- Transact clients payment thru Point-Of-Sale(POS) Terminal.
- Collaborated with other departments to verify customer compliance with payment plans.
- Stepped up as a Team Leader to assist colleagues with clients issues and complaints.
Education
Bachelor of Science - Accounting Technology
University of The East
04-2018
High School Diploma -
Arellano University
04-2014
Col. Ramon Camus Elementary School
04-2010
Skills
- Problem-solving
- Time management
- Team collaboration
- Adaptability
Personal Information
Title: Billing And Collection Associate
Timeline
Billing and Collection Associate
Capex Lending Group Inc.
09.2018 - Current
High School Diploma -
Arellano University
Col. Ramon Camus Elementary School
Bachelor of Science - Accounting Technology
University of The East
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