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Highly adept Administrative Supervisor with noteworthy experience in managing administrative tasks, personnel supervision, and operational coordination. Proven skills in workflow optimization, policy implementation, and team leadership. Instrumental in streamlining office procedures to enhance efficiency and improve productivity. Consistently successful in fostering positive work environments and promoting professional development among staff members.

Dynamic leader with a proven track record at Dolan Health, enhancing operational efficiency and profitability through Lean and Six Sigma methodologies. Increased appointment attendance by 22% by leveraging project management skills and fostering strong relationships. Proficient in Google Suite, with a commitment to driving cross-functional teamwork and significant improvements in process performance.

Going the extra mile in delivering exceptional human resources and administration services each and every single time.
An analytical thinker with keen attention to detail, she seeks new relationships while expanding existing ones and uses a systematic approach to planning and coming up with personalized solutions. An Administrative professional with solid foundation in managing office functions and streamlining administrative processes. Known for fostering collaboration and achieving project goals effectively. Dependable and adaptable, with focus on problem-solving and workflow optimization.
Organized simultaneous office functions and direct administrative personnel to meet needs of clinical professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.

Dynamic Administrative Supervisor with a proven track record at the Department of Education, excelling in organizational leadership and efficient workflow management. Enhanced team productivity through effective task delegation and compliance monitoring, while implementing a robust records management system. Skilled in Microsoft Office and fostering strong relationships to drive operational success.

A dedicated Administrative Supervisor at Public Health with Fraser Health Authority since Feb 2023. Experience in overseeing daily operations, managing staff, and implementing efficient administrative processes. Highly skilled in staff development, conflict resolution, and time management, resulting in increased productivity and streamlined workflows. Adept at fostering a positive and collaborative work environment, with proven ability to multitask and handle complex tasks with accuracy and professionalism. A meticulous Medical Office Manager for 18+ years. Trained office team including Physicians on the updated versions of the EMR, and the clinic workflow with the ever-changing procedures and adaptation. Possess the ability to navigate personalities and social circumstances, knowing when to adjust communication styles to meet the emotional state or cultural climate of the dynamics within a practice team. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Joanna Fei Montales

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Administrative Supervisor

Accounts Analyst

Medical Representative

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Bachelor of Science - Bachelor of Science in Tourism

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Administrative Supervisor

Accounts Analyst

Medical Representative

Bachelor of Science - Bachelor of Science in Tourism

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