Joana Rose Aman

•Greeting guests and responding to queries

Changing bed linen and making beds

•Ensuring hotel rooms are cleaned

•Replacing used towels and other bathroom amenities, such as shampoo and soap

•Reporting any technical issues and maintenance needs.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Promoted a safe work environment by adhering to health and safety regulations while performing duties.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.