Trello
Joan Amparado
Virtual Assistant And Administrative Assistant
Cebu City,CEB
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 5 years of experience providing quality administrative support to clients.
Overview
5
5
years of professional experience
Work History
Accounting Officer - Full Time
Travelservices, Inc - Magsaysay
2023.09 - 2024.09
- Developed strong relationships with vendors and clients to maintain timely payments while negotiating favorable terms.
- Prepared accurate financial reports for management review, enabling informed decisionmaking.
- Performed detailed financial analysis on business operations, supporting management decisions regarding resource allocation and profitability enhancements.
Data Entry - Part Time
NDA
2023.01 - 2023.08
- Sorted documents and maintained organized filing process.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Senior Associates - Full Time
Innodata Knowledge Services, Inc.
2022.04 - 2022.12
- Analyzed customer data to identify trends and anticipate customer needs.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Disbursement Officer - 1 - Full Time
LTFRB - 7
2021.05 - 2021.12
- Collaborated with finance team to develop comprehensive reports for management, resulting in improved budget allocation decisions.
- Developed and maintained policies and procedures related to disbursements, ensuring consistent practices across the organization.
- Improved relationships with banking partners by proactively engaging in regular communication and addressing any issues that arose regarding fund transfers.
- Improved accuracy of disbursements by conducting thorough reviews and reconciliations of financial data.
Virtual Assistant - E-Commerce
Insoles, USA
2020.04 - 2021.03
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Organized and managed team tasks using Trello and Asana.
Billing and Collection
New Culture Auto Innovation and Services, Inc.
2019.06 - 2020.03
- Enhanced collections efficiency with prompt follow-ups and clear communication with clients.
- Supported cash flow management through timely invoicing and diligent collection efforts.
- Reduced outstanding receivables by implementing effective collection strategies.
- Improved billing accuracy by diligently reviewing and verifying invoice data.
Education
Bachelor of Science - Hotel And Restaurant Management
University of Cebu
Cebu 2001.04 -
Skills
Payment Collection
Invoicing
Microsoft proficient
Maintains confidentiality
Document processing
Schedule Management
Time Management
Attention to Detail
Client Engagement
Software
Asana
Microsoft
Monday.com
CRM
Timeline
Accounting Officer - Full Time
Travelservices, Inc - Magsaysay
2023.09 - 2024.09
Data Entry - Part Time
NDA
2023.01 - 2023.08
Senior Associates - Full Time
Innodata Knowledge Services, Inc.
2022.04 - 2022.12
Disbursement Officer - 1 - Full Time
LTFRB - 7
2021.05 - 2021.12
Virtual Assistant - E-Commerce
Insoles, USA
2020.04 - 2021.03
Billing and Collection
New Culture Auto Innovation and Services, Inc.
2019.06 - 2020.03
Bachelor of Science - Hotel And Restaurant Management
University of Cebu
2001.04 -
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