Jhusley Miguel Zarate
Pampanga
Summary
Resourceful BPO Claims Team Lead known for high productivity and efficiency in task completion. Skilled in claims processing, team management, and regulatory compliance, with a strong ability to improve processes for quicker resolution times. Excel using problem-solving, communication, and leadership skills, ensuring seamless operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Bpo
Ssg
Angeles city
08.2022 - 01.2024
- Developed and implemented recruiting strategies to attract qualified candidates for BPO positions.
- Served as a liaison between the BPO Claims Team and other departments within the organization regarding operational matters.
- Drafted subpoenas and search warrants for use by investigators when necessary.
Jeju island
Waiter
Angeles Pampanga
07.2021 - 01.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Francisco G Nepomuceno
Angeles Pampanga, Philippines Francisco G Nepomuceno
Timeline
Bpo
Ssg
08.2022 - 01.2024
Jeju island
Waiter
07.2021 - 01.2023
Francisco G Nepomuceno
Francisco G Nepomuceno