Jhudiel Atacador
Antipolo City, Province Of Rizal
Summary
Dynamic Customer Service Representative with VXI Global Holdings B.V, skilled in analyzing metrics to enhance customer satisfaction and loyalty. Proficient in Tagalog and English, I leverage thorough review skills and AI knowledge to deliver personalized solutions, driving impactful improvements in service quality and customer engagement.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
VXI Global Holdings B.V
10.2021 - 06.2022
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Office Intern
St. Vincent Foundation for Children and Aging, Inc
12.2019 - 03.2020
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Sorted, organized, and maintained files.
- Maintained client confidentiality while handling sensitive information professionally and securely.
- Word-processed documents by editing, and scanning several financial documents.
Education
Bachelor of Science - Business Administration And Management
Rizal Technological University
Mandaluyong City, Metro Manila, Philippines05-2026
Skills
- Tagalog language proficiency
- Multi-dialectal
- Proficient in English; Native Tagalog Speaker
- Thorough Review Skills
Languages
English
Upper intermediate (B2)
Tagalog
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
VXI Global Holdings B.V
10.2021 - 06.2022
Office Intern
St. Vincent Foundation for Children and Aging, Inc
12.2019 - 03.2020
Bachelor of Science - Business Administration And Management
Rizal Technological University
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